Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Clerk!

Company: World Wide Furniture Limited

Location: Dartmouth, NS

Job Category: Customer Service

Salary: $16.50 hourly

Employment Type: Permanent

Hours: 15 to 25 hours per week

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment? If so, World Wide Furniture Limited is looking for a dedicated Customer Service Clerk to join our team! In this role, you will be the first point of contact for our valued customers, addressing their inquiries and ensuring a positive shopping experience.

Key Responsibilities

• Address customers' complaints or concerns with professionalism and empathy.
• Answer inquiries and provide accurate information to customers.
• Arrange billing for services and process refunds and credits.
• Issue receipts and maintain accurate records and statistics.
• Obtain and examine relevant information to assess client feedback, inquiries, and complaints.
• Order office supplies and maintain inventory levels.
• Perform general office duties to support the team.
• Receive and log complaints, credit, and employment applications.
• Process payments efficiently.

Requirements

Education

• Secondary (high) school graduation certificate

Experience

• 7 months to less than 1 year in a customer service role

Work Setting

• Urban area
• Retail/wholesale establishment/distribution centre

Computer and Technology Knowledge

• Proficient in MS Excel, MS Outlook, and MS Windows

Security and Safety

• Criminal record check required

Work Conditions and Physical Capabilities

• Attention to detail is essential

Personal Suitability

• Punctuality and reliability
• Client-focused with efficient interpersonal skills
• Excellent oral and written communication skills
• Organized and a team player

What We Offer

At World Wide Furniture Limited, we value our employees and strive to provide a supportive work environment. Here are some of the benefits you can expect:

Health Benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial Benefits

• Life insurance

Other Benefits

• Free parking available

If you are ready to take the next step in your career and join a team that values customer satisfaction and teamwork, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.