Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Call Centre Agent - Customer Service!
Company: Gauthier Chrysler Dodge Jeep Ram
Location: Winnipeg, MB
Salary: $16.00 to $17.00 hourly (to be negotiated)
Work Term: Permanent
Hours: 40 hours per week
Work Language: English
About the Job
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills can shine? Gauthier Chrysler Dodge Jeep Ram is looking for a dedicated Call Centre Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, addressing their inquiries and ensuring their satisfaction with our services.
Key Responsibilities
- Answer written and oral inquiries from customers.
- Address customer complaints or concerns with professionalism and empathy.
- Provide detailed information about our services and their associated costs.
- Obtain and examine relevant information to assess client feedback, inquiries, and complaints.
Requirements
- Education: Secondary (high) school graduation certificate
- Experience: 2 to 3 years in a call centre or equivalent experience
Work Setting
- Business sector
Computer and Technology Knowledge
- Proficient in database software
- Familiarity with the Internet
Personal Suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral and written communication
- Flexibility and organization
- Reliability and teamwork
Work Conditions and Physical Capabilities
- Attention to detail
- Ability to work under pressure
- Comfort with repetitive tasks
Security and Safety
- Driving record check (abstract)
Benefits
Health Benefits
- Dental plan
- Health care plan
Financial Benefits
- Bonus opportunities
- Group insurance benefits
Other Benefits
- Free parking available
- Parking available
Why Join Us?
At Gauthier Chrysler Dodge Jeep Ram, we believe in fostering a positive and supportive work environment. As a member of our team, you will have the opportunity to grow your skills and advance your career while making a meaningful impact on our customers' experiences. If you are ready to take the next step in your career and join a company that values its employees, we want to hear from you!
Screening Questions
- Are you currently legally able to work in Canada?
We look forward to welcoming a new member to our team who shares our commitment to excellence in customer service!
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.