Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent!

Company: Jobeyze Canada

Location: Moncton, NB

Job Category: Customer Service

About Jobeyze Canada

At Jobeyze Canada, we pride ourselves on delivering exceptional service and innovative solutions in the software industry. Our team is dedicated to creating a positive experience for our customers, and we are looking for enthusiastic individuals to join us in this mission. If you are passionate about helping others and thrive in a dynamic environment, we want to hear from you!

About the Role

As a Customer Service Agent, you will be the first point of contact for our valued customers. Your primary responsibilities will include addressing inquiries, resolving complaints, and providing information about our services. This is a permanent position that offers a chance to grow within a supportive team.

Key Responsibilities

• Answer written and oral inquiries from customers.
• Address customers' complaints or concerns with professionalism and empathy.
• Provide detailed information about the types and costs of services offered.
• Maintain accurate records and statistics to ensure efficient service delivery.
• Manage and maintain our digital database effectively.

Requirements

Education

• Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.

Experience

• 1 to less than 2 years of experience in a customer service role.
• Permanent employment opportunity.
• Fluency in English is required.
• Availability to work 30 to 40 hours per week.

Work Setting

• Join a vibrant team within a software company.

Computer and Technology Knowledge

• Proficient in using the Internet.
• Familiarity with MS Excel, MS Outlook, and MS Word.

Compensation

The hourly wage for this position ranges from $17.50 to $22.00, based on experience and qualifications. Salary will be negotiated during the hiring process.

Why Join Us?

At Jobeyze Canada, we believe in fostering a positive work environment where every team member can thrive. We offer competitive compensation, opportunities for professional development, and a chance to be part of a dedicated team that values customer satisfaction.

If you are ready to take the next step in your career and make a difference in the lives of our customers, we encourage you to apply and become a part of our exciting journey!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.