Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in a vibrant hospitality environment? Lakeview Lodge and Cottages is seeking a dedicated and enthusiastic Front Desk Agent to join our team in beautiful Hunter River, PE. If you thrive in a fast-paced setting and enjoy interacting with guests, this is the perfect opportunity for you!

About Lakeview Lodge and Cottages

At Lakeview Lodge and Cottages, we pride ourselves on offering a warm and welcoming atmosphere for our guests. Nestled in the heart of nature, our establishment provides a unique blend of comfort and adventure, making it a favorite destination for travelers seeking relaxation and exploration.

Job Overview

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and memorable. Your responsibilities will include:

Key Responsibilities

• Register arriving guests and assign rooms
• Resolve complaints and claims with professionalism
• Process group arrivals and departures efficiently
• Take, cancel, and change room reservations as needed
• Provide information on hotel facilities and services
• Share insights about local points of interest
• Answer telephone calls and relay messages promptly
• Perform light housekeeping and cleaning duties
• Deliver outstanding customer service at all times

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Previous experience is an asset but not mandatory

Work Setting

• Hospitality industry
• Hotel, motel, resort environment

Skills and Qualifications

• Computer and Technology Knowledge: Familiarity with word processing software
• Security and Safety: Must be bondable
• Transportation/Travel Information: Own transportation is required
• Work Conditions: Ability to work in a fast-paced environment with attention to detail
• Personal Suitability: Dependable, organized, flexible, reliable, and a team player with excellent oral communication skills

Work Details

• Work Term: Seasonal
• Work Language: English
• Hours: 30 to 37.5 hours per week
• Salary: $17.50 hourly

Screening Questions

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

If you are ready to embark on an exciting journey in the hospitality industry and make a difference in our guests' experiences, we want to hear from you! Join us at Lakeview Lodge and Cottages, where every day is an opportunity to create lasting memories.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.