Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Hotel Clerk!

Are you passionate about hospitality and eager to create memorable experiences for guests? CEILIDH COUNTRY LODGE is looking for a dedicated and enthusiastic Front Desk Hotel Clerk to join our vibrant team in beautiful Baddeck, NS. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you!

About CEILIDH COUNTRY LODGE

At CEILIDH COUNTRY LODGE, we pride ourselves on providing exceptional service and a warm, welcoming atmosphere for our guests. Nestled in the heart of Baddeck, our lodge is a favorite destination for travelers seeking comfort and charm. Join us in delivering unforgettable experiences and making every guest feel at home!

Key Responsibilities

• Register arriving guests and assign rooms with a friendly smile.
• Process group arrivals and departures efficiently.
• Take, cancel, and change room reservations as needed.
• Provide information on hotel facilities and services to enhance guest satisfaction.
• Share insights about local points of interest to enrich guests' stay.
• Process guests' departures, calculate charges, and receive payments accurately.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Follow emergency and safety procedures to ensure guest safety.
• Perform clerical duties such as faxing, filing, and photocopying.
• Answer telephone calls and relay messages promptly.
• Assist clients/guests with special needs to ensure their comfort.
• Contact customers to deliver requested wakeup calls.
• Perform light housekeeping and cleaning duties as required.
• Provide outstanding customer service to all guests.

Work Conditions and Physical Capabilities

• Attention to detail is essential.
• Ability to work under pressure while maintaining a positive attitude.

Personal Suitability

• Client-focused with a passion for hospitality.
• Dependable and reliable in all tasks.
• Efficient interpersonal skills to connect with guests and team members.
• Flexible and adaptable to changing situations.
• Organized and able to manage multiple tasks effectively.

Requirements

• Education: Secondary (high) school graduation certificate.
• Experience: Previous experience is an asset, but not mandatory.
• Language: Proficiency in English is required.
• Employment Duration: Permanent position.
• Hours of Work: 35 hours per week.

Compensation

We offer a competitive salary ranging from $15.70 to $17.00 hourly, negotiable based on experience and qualifications.

Why Join Us?

At CEILIDH COUNTRY LODGE, we believe in fostering a positive work environment where every team member is valued. Enjoy the opportunity to grow your career in the hospitality industry while making lasting connections with guests and colleagues alike.

If you are ready to embark on an exciting journey in hospitality and contribute to our mission of exceptional guest service, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.