Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Night Auditor!

Company: NPC/Sandman Hotel Group

Job Category: Hospitality and Food Service

Location: Winnipeg, MB

Salary: $17.80 to $18.30 hourly (to be negotiated)

About the Job

Are you passionate about providing exceptional customer service in the hospitality industry? NPC/Sandman Hotel Group is seeking a dedicated and detail-oriented Night Auditor to join our team. This permanent position offers a unique opportunity to work in a dynamic hotel environment, ensuring our guests have a memorable experience during their stay.

Key Responsibilities

• Investigate and resolve guest complaints and claims
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Manage room reservations, including taking, canceling, and changing bookings
• Provide information on hotel facilities and local points of interest
• Exchange foreign currency and process guest departures
• Balance cash and complete financial reports
• Maintain an inventory of vacancies and room assignments
• Follow emergency and safety procedures
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages
• Assist guests with special needs and provide wake-up calls
• Perform light housekeeping and cleaning duties
• Deliver outstanding customer service

Requirements

• Employment Duration: Permanent
• Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years in a similar role

Skills and Qualifications

• Proficient in spreadsheet software and internet applications
• Familiarity with Opera hotel management software is an asset
• Strong attention to detail and ability to work under pressure
• Excellent oral and written communication skills
• Client-focused with dependable and efficient interpersonal skills
• Organized, reliable, and a team player
• Resourceful and flexible in a fast-paced environment

Work Conditions

• Overtime may be required
• Standing for extended periods

Benefits

• Comprehensive health care plan
• Dental and vision care benefits

Support for Newcomers and Refugees

NPC/Sandman Hotel Group is committed to supporting newcomers and refugees through various initiatives, including:

• Participation in community programs that facilitate social and labor market integration
• Recruitment of individuals displaced by conflict or natural disasters
• Support for foreign credential recognition

Support for Youths

We believe in empowering the next generation by:

• Participating in youth employment initiatives
• Offering tailored on-the-job training and mentorship opportunities

Support for Indigenous People

Our commitment extends to Indigenous communities through:

• Mentorship and networking opportunities
• Cultural competency training for all employees

Screening Questions

• Are you currently legally able to work in Canada?
• Do you reside near the advertised location?
• Do you have previous experience in this field?
• Do you possess the required certifications?
• What is the highest level of education you have completed?

If you are ready to take on this exciting opportunity and contribute to our vibrant team, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.