Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent at Green Brier!

Are you passionate about hospitality and eager to provide exceptional service? Green Brier is looking for a dedicated Front Desk Agent to join our vibrant team in Winnipeg, MB. If you thrive in a fast-paced environment and enjoy making guests feel welcome, this is the perfect opportunity for you!

About the Company

At Green Brier, we pride ourselves on delivering outstanding hospitality experiences. Our commitment to excellence and guest satisfaction sets us apart in the industry. Join us and be part of a team that values professionalism, teamwork, and a positive atmosphere.

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their experience at our hotel. Your responsibilities will include:

• Investigating and resolving complaints and claims
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Offering general information about local points of interest
• Processing guests' departures, calculating charges, and receiving payments
• Balancing cash and completing balance sheets, cash reports, and related forms
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Contacting customers to deliver requested wakeup calls
• Performing light housekeeping and cleaning duties
• Providing exceptional customer service

Requirements

To be successful in this role, you should meet the following criteria:

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years in a similar role
• Language: Proficiency in English
• Work Duration: Permanent position
• Hours: 30 hours per week
• Security and Safety: Must be bondable

Screening Questions

Before applying, please consider the following questions:

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the required certifications?

Compensation

The salary for this position is $15.80 hourly. Join us at Green Brier and be part of a team that values your contributions and supports your growth in the hospitality industry!

We look forward to welcoming a new Front Desk Agent who shares our commitment to excellence and guest satisfaction. If you are ready to embark on an exciting career with us, stay tuned for the application process!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.