Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Service Advisor - Auto Repair!

Company: Coast Tire & Auto Service Ltd

Location: Saint John, NB

Salary: $38,000.00 to $42,000.00 annually (to be negotiated)

About the Role

Are you passionate about providing exceptional customer service in the automotive industry? Coast Tire & Auto Service Ltd is seeking a dedicated and enthusiastic Service Advisor to join our dynamic team. In this permanent position, you will play a crucial role in ensuring our clients receive top-notch service and support.

Key Responsibilities

• Develop effective communication strategies to enhance client interactions.
• Supervise a team of 11-15 staff members, fostering a collaborative work environment.
• Act as the spokesperson for our organization, representing our values and commitment to service.
• Advise clients on advertising and sales promotion strategies to enhance their experience.
• Respond to written and oral inquiries, providing accurate information to customers.
• Manage billing arrangements for services, including issuing receipts and processing refunds.
• Maintain detailed records and statistics to track service performance.
• Assess client feedback, inquiries, and complaints to deliver meaningful information and services.
• Perform general office duties to support daily operations.
• Consult with clients post-sale to provide ongoing support and ensure satisfaction.

Requirements

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years or equivalent experience

Technical Skills

• Proficient in MS Outlook, MS Word, and MS PowerPoint.
• Experience with electronic mail systems.
• Previous experience in a call center environment is an asset.

Benefits

At Coast Tire & Auto Service Ltd, we value our employees and offer a comprehensive benefits package, including:

Health Benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial Benefits

• Bonus opportunities
• Life insurance
• Pension plan

Long-Term Benefits

• Long-term care insurance
• Maternity and parental benefits

Other Benefits

• Free parking available
• Paid time off for volunteering or personal days
• Wellness program

Join Us!

If you are ready to take the next step in your career and make a difference in the automotive service industry, we want to hear from you! Become a part of our dedicated team at Coast Tire & Auto Service Ltd, where your skills and passion for customer service will be valued and rewarded.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.