Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Service Representative!

Company: Super 8 Hotel Amherst

Job Category: Hospitality and Food Service

Location: Amherst, NS

Salary: $15.50 hourly

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we invite you to apply for the position of Guest Service Representative at Super 8 Hotel Amherst! This is a permanent role offering between 8 to 24 hours of work per week, where you will play a vital role in ensuring our guests have a memorable stay.

Key Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Offer general information about local points of interest
• Exchange foreign currency
• Process guests' departures, calculate charges, and receive payments
• Balance cash and complete balance sheets, cash reports, and related forms
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide outstanding customer service
• Work with minimal supervision

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Will train
• Language: English
• Transportation: Own transportation required

Skills and Knowledge

• Proficient with multi-line switchboard
• Familiarity with computerized bookkeeping systems
• Experience with central reservation systems (CRS)
• Ability to use spreadsheets and the internet

Personal Attributes

• Client-focused with a strong sense of dependability
• Excellent interpersonal skills
• Outstanding oral and written communication abilities
• Flexible and organized with good judgment
• Reliable team player

Work Conditions

• Attention to detail is essential
• Ability to work in a fast-paced environment
• Standing for extended periods
• Ability to work under pressure

Security and Safety

• Bondable
• Credit check required
• Criminal record check required

Benefits

Health Benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial Benefits

• Gratuities
• Group insurance benefits

Other Benefits

• Additional benefits available

If you are ready to embark on an exciting career in hospitality and make a difference in our guests' experiences, we encourage you to apply for the Guest Service Representative position at Super 8 Hotel Amherst!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.