Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent!

Company: Durabuilt Windows & Doors

Location: Winnipeg, MB

Job Category: Customer Service

Salary: $18.25 hourly

Work Term: Permanent

Hours: 32 hours per week

Work Language: English

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where you can make a difference? If so, we invite you to apply for the position of Customer Service Agent at Durabuilt Windows & Doors! In this role, you will be the first point of contact for our valued customers, addressing their inquiries and concerns with professionalism and care.

Key Responsibilities

As a Customer Service Agent, your primary tasks will include:

• Addressing customers' complaints or concerns with empathy and efficiency.
• Answering inquiries and providing accurate information to customers.
• Arranging billing for services and issuing receipts and other forms.
• Maintaining records and statistics to ensure smooth operations.
• Obtaining and examining all relevant information to assess client feedback, inquiries, and complaints.
• Ordering office supplies and maintaining inventory.
• Performing general office duties to support the team.

Requirements

To be successful in this role, you should meet the following requirements:

• Education: Secondary (high) school graduation certificate.
• Experience: 1 year to less than 2 years in a customer service role.

Computer and Technology Knowledge

Proficiency in MS Excel is essential for this position, as you will be maintaining records and statistics.

Work Conditions and Physical Capabilities

We are looking for candidates who possess:

• Strong attention to detail.
• The ability to perform repetitive tasks efficiently.

What We Offer

At Durabuilt Windows & Doors, we value our employees and offer a range of benefits to support your health and financial well-being:

Health Benefits

• Comprehensive health care plan.

Financial Benefits

• Commission opportunities.
• Night shift premium for those working evening hours.

Other Benefits

• A supportive work environment.
• Opportunities for professional growth and development.

Why Choose Durabuilt Windows & Doors?

At Durabuilt, we pride ourselves on our commitment to quality and customer satisfaction. Join a team that values innovation, teamwork, and excellence. We believe in fostering a positive work culture where every employee can thrive and contribute to our success.

If you are ready to take the next step in your career and make a meaningful impact in the customer service field, we encourage you to apply for the Customer Service Agent position today!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.