Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a fast-paced environment where every day brings new challenges? If so, the Murray Premises Hotel is looking for you to join our team as a Front Desk Agent!

About the Company

Located in the heart of St. John's, NL, the Murray Premises Hotel is a premier destination for travelers seeking comfort and hospitality. Our commitment to excellence and guest satisfaction sets us apart in the industry. Join us and be part of a team that values dedication, teamwork, and a positive work environment.

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in creating memorable experiences. This seasonal position offers flexible hours ranging from 16 to 32 hours per week. You will be responsible for a variety of tasks, including:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Resolving guest complaints and claims
• Maintaining an inventory of vacancies and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Assisting clients/guests with special needs
• Performing light housekeeping and cleaning duties
• Providing outstanding customer service

Requirements

To be successful in this role, candidates should meet the following requirements:

• Work Term: Seasonal
• Work Language: English
• Education: College, CEGEP, or other non-university certificate or diploma (1 to 2 years)
• Experience: Previous experience is an asset, or equivalent experience

Work Setting

• Hospitality industry
• Hotel, motel, resort

Skills and Competencies

We are looking for individuals who possess the following skills:

• Attention to detail
• Ability to work under pressure in a fast-paced environment
• Excellent oral and written communication skills
• Client-focused with dependable and efficient interpersonal skills
• Organized, reliable, and a team player
• Resourceful and flexible
• Good judgment

Computer and Technology Knowledge

Familiarity with the following is essential:

• Multi-line switchboard
• Word processing software
• Computerized bookkeeping systems
• Spreadsheets
• Internet

Health Benefits

We care about our team members! Enjoy the following health benefits:

• Dental plan
• Health care plan
• Vision care benefits

Salary

The hourly wage for this position ranges from $15.60 to $16.60, negotiable based on experience.

Screening Questions

Before applying, please consider the following:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?

If you are ready to embark on an exciting journey in the hospitality industry and meet the qualifications outlined above, we encourage you to apply and become a part of our dedicated team at the Murray Premises Hotel!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.