Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Hotel Clerk!

Company: Colonial Square Inn & Suites

Location: Saskatoon, SK

Job Category: Hospitality and Food Service

Salary: $20.00 hourly

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we invite you to apply for the position of Front Desk Hotel Clerk at Colonial Square Inn & Suites! In this dynamic role, you will be the first point of contact for our guests, ensuring they have a memorable experience from check-in to check-out.

Key Responsibilities

• Register arriving guests and assign rooms
• Resolve complaints and claims with professionalism
• Process group arrivals and departures efficiently
• Manage room reservations, including taking, canceling, and changing bookings
• Provide detailed information on hotel facilities and services
• Share insights about local points of interest
• Process guest departures, calculate charges, and receive payments
• Maintain an accurate inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures diligently
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages promptly
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties as needed
• Deliver outstanding customer service
• Organize tasks effectively to accomplish work

Requirements

Education

• Secondary (high) school graduation certificate

Experience

• Previous experience in a similar role is an asset

Computer and Technology Knowledge

• Proficient in word processing software
• Familiarity with database software
• Experience with spreadsheets
• Internet savvy

Security and Safety

• Criminal record check required

Work Conditions and Physical Capabilities

• Attention to detail is essential
• Ability to work in a fast-paced environment
• Overtime may be required
• Must be able to stand for extended periods
• Ability to work under pressure

Personal Suitability

• Client-focused with a strong sense of dependability
• Flexible and adaptable to changing situations
• Good judgment and organizational skills
• Reliable team player with resourcefulness
• Proactive approach to tasks

Additional Information

• Free parking available
• Permanent position
• Work language: English
• Hours of work: 40 to 48 hours per week

Screening Questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Do you have previous experience in this field of employment?

If you are ready to embark on an exciting career in hospitality and make a difference in our guests' experiences, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.