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Technical support analyst - systems

Admiral Immigration Solutions
Mount Pearl, NL
$16.00 / hour
Full-time
Experienced
Posted 18 days ago

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Technical Support Analyst - Systems!

Are you passionate about technology and helping others? Do you thrive in a fast-paced environment where your problem-solving skills can shine? If so, Admiral Immigration Solutions is looking for you! We are seeking a dedicated and enthusiastic Technical Support Analyst - Systems to join our dynamic team in Mount Pearl, NL.

About Admiral Immigration Solutions

At Admiral Immigration Solutions, we pride ourselves on providing exceptional immigration services to our clients. Our team is committed to excellence, innovation, and integrity. We believe that our employees are our greatest asset, and we strive to create a supportive and collaborative work environment where everyone can thrive.

Your Role and Responsibilities

As a Technical Support Analyst, you will play a crucial role in ensuring our systems run smoothly and efficiently. Your primary responsibilities will include:

  • Responding to users experiencing difficulties with their computers and providing timely solutions.
  • Consulting user guides, technical manuals, and other documents to research and implement effective solutions.
  • Offering advice and training to users based on identified difficulties.
  • Collecting, organizing, and maintaining a log of problems and solutions for use by other technical support analysts.
  • Participating in the redesign of applications and other software to enhance user experience.
  • Supervising other technical support workers within the team.
  • Providing business systems, network, and Internet support to users.
  • Setting up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
  • Performing web-server backup and recovery operations.

What We’re Looking For

Education

  • Completion of College/CEGEP is required.

Experience

  • Previous experience in a similar role is an asset.

Work Conditions and Physical Capabilities

  • Ability to thrive in a fast-paced environment with tight deadlines.
  • Comfortable with repetitive tasks and a strong attention to detail.

Personal Suitability

  • Excellent oral and written communication skills.
  • Strong initiative and sound judgment.
  • Highly organized and a true team player.
  • Ability to multitask and manage time effectively.

Benefits of Joining Our Team

  • Permanent employment with a supportive team.
  • Parking available for all employees.
  • Work hours: 35 hours per week.
  • Work language: English.
  • Competitive salary of $16.00 per hour.

Screening Questions

To help us understand your fit for this role, please consider the following questions:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Ready to Make an Impact?

If you are excited about the opportunity to contribute to a growing company and help others navigate their technical challenges, we want to hear from you! Apply today and take the first step towards a rewarding career with Admiral Immigration Solutions.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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