You will provide support to internal and external clients on our multiple Finance systems, including, but not limited to, Oracle PeopleSoft (GL, AP, AM and matching module), Concur (expense reporting), SenSaaS and SysPro. You will mostly offer 1st level support but must also offer 2nd level support with respect to certain Finance systems.
Your responsibilities:
- Providing support for Finance systems.
- Analyzing user issues to troubleshoot and, if necessary, opening technical support requests with various teams.
- Analyzing user requests related to security to ensure compliance with segregation of duties.
- Participating in the implementation of system improvements.
- Keeping user support documentation for supported systems up to date.
#LI-MB1
#UAPQC
Qualifications
To join our team, you must have, among other qualifications:
- A diploma in Accounting, Business Technology Management, or a combination of education and equivalent professional experience.
- A minimum of 3 years of experience in a corporate environment in a role involving support for various technologies and customer service.
- Excellent communication skills in both French and English, both spoken and written. As part of your role, you will frequently collaborate with internal clients across Canada.
Additional Information
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.
Company Description
You are good with numbers and looking to join a team with a variety of interests and hobbies?
At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. To do so, we have a team of finance experts to make sure everything balances.
Join a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our finance team members are not only passionate about numbers, they also love to have the chance to collaborate with colleagues across the country.
If the hat fits, we'd be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.