Job Description

Reporting to the Manager CRM, the CRM Analyst is part of the team that provide the business with actionable and accurate information to enable data-driven decision-making. You achieve this through your passion and analytics skills to deliver on strategies that drive sales and maximizing opportunities that will enable the Reitmans brand to thrive.

• Develops and executes all operational dashboards required to analyze CRM initiatives and database progression;
• Develops and executes ad hoc analysis under the guidance of CRM Manager and the overall CRM team in planning objectives and acting as a first contact for the field and other departments;
• Responsible for preparing and implementing all segments for email marketing campaigns via SQL queries;
• Implements & optimizes automated journeys in collaboration with the Marketing automation team and the CRM Manager;
• Responsible for CRM events coordination: Maintain event tracking; Coordinate mailings for all email campaigns including development of segments and deliverables to the E-Commerce team;
• Participate in long term customer analysis of CRM team by helping CRM Manager in extracting data and executing primary analysis;
• Develops, executes and optimizes the weekly process to extract data for marketing reports and data revenue reports.

Qualifications

College or University Degree in Mathematics, Economics, IT or related field of study;

• Strong analytical skills and solid expertise to dig in data and convert data into actionable knowledge;
• Knowledge of SQL and Excel;
• Minimum 2 years' experience as an analyst;
• Bilingualism.

What we offer (Why work with us):

• Hybrid work environment.
• A competitive benefits package (Full Time Employees Only)
• Paid Time Off Sick Time, Flex Days & Vacation (Full Time Employees Only)
• Additional benefits, opportunities for advancement and tuition reimbursement
• 50% discount at all Reitmans (Canada) Limited brands (Penningtons, Reitmans & RW&CO.)
• Generous Employee Referral Policy

If this inspires you…let's talk. Send us your resume today!

By the way, did you know that Reitmans (Canada) Limited has several hundreds of stores all across Canada and three fashion apparel banners? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference.

There are many ways to wear a career at RCL! #ReadytoRCL

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.

We thank all applicants. Only selected candidates will be contacted.

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Who we are:

At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create memorable customer experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.