JOB DESCRIPTION
This role offers a unique opportunity to combine customer service and administrative tasks, focusing on greeting visitors, answering phones, managing travel, and providing general office support. As a key member of our team, you will report to the Director of Operations and play a crucial role in ensuring a positive and efficient experience for both internal and external stakeholders. If you are a detail-oriented, customer-focused professional with strong administrative skills, we invite you to apply for this exciting position.
RESPONSIBILITIES

• Greet and assist visitors in a professional and friendly manner.
• Answer and screen phone calls, take messages, and direct calls appropriately.
• Manage and schedule appointments, meetings, and events.
• Maintain a clean and organized reception area.
• Handle incoming and outgoing mail- prepare weekly mailbag.
• Type and proofread documents, reports, draft presentations using Microsoft Office
• Assist with data entry tasks, order and maintain office supplies.
• Book Travel for Kent Head Office, and Operations as required
• Handle inquiries and address customer concerns as required.
• Provide information and assistance to visitors, employees and customers as required.
• Ensure a positive and efficient experience for all interactions.

QUALIFICATIONS

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of basic office procedures and practices.
• Experience with customer service and/or administrative tasks is a plus

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing