JOB DESCRIPTION
As a key member of the Network Services team, you will have a direct impact on enhancements that ensure the digital experience exceeds the expectations of the enterprise. You will also ensure that network operations are efficient and secure by monitoring network performance, support planned maintenance, adjusting network components technologies including routers, switches, firewalls, wireless, software-defined wide area networks, load balancing, and monitoring tools. You will actively respond to network issues as part of a collaborative team.
Now is your chance to join our team to make a lasting impact as a Network Analyst.
This position requires full-time on-site presence.
RESPONSIBILITIES

• Deliver on maintenance and support, Security Access Requests (SARs), Incident, Service Requests , and collaborate on Problem Management
• Fails, events and performance monitoring of the JDI networking infrastructure
• Follow the process of networking support for all tiered support levels
• Follow and support the enforcement of standards, road maps, frameworks, processes and policies related to networking
• Participate in projects related to networking technologies and products that align with the strategic roadmap for JDI IT
• Lifecycle on network services
• Participate in the on-call rotation for production support
• Continuous learning on networking process automation

QUALIFICATIONS

• Education Required: A university degree in engineering , college diploma or a related discipline
• Ability to pivot to changing priorities and make quick decisions with limited information
• Ability to describe, create and manage system documentation
• Work well in a team environment with a focus on knowledge sharing and collaboration
• Effective customer service and communication skills

Bonus:

• Knowledge or experience in network tools and technologies like Cisco ISE, Cisco Catalyst, Wireless, Meraki, OpManager, Azure Networking
• CCNA certifications
• ITIL Foundations certified
• Programming or scripting skills

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values - some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and "getting it done"!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!