Job Title or Location

Service Advisor

Universal Truck and Trailer - 13 Jobs
Dieppe, NB
Posted 30 days ago Expires Soon!
Job Details:
Full-time
Experienced
Benefits:
Life Insurance

JOB DESCRIPTION
We currently have an opening for a Service Advisor in our Dieppe location. Shifts are from 12noon to 8:00pm. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service.We Offer:

  • Competitive wages
  • Quarterly bonus
  • Registered retirement savings plan with company match
  • Health, dental, vision and prescription benefits
  • Life insurance
  • Disability benefits
  • Maternity leave top up program
  • Paid vacation
  • Paid sick time
  • Shift premiums
  • Fitness reimbursement program
  • Paid training
  • Clothing allowance program
  • Employee recognition program
  • Company discounts
  • Excellent training programs
  • #LI-MG1

RESPONSIBILITIES

  • Welcome customers to the branch, acquire information and open repair orders as required.
  • Assist in assigning priority of work and time to complete repairs.
  • Record and file all documents related to repair orders, incl. getting background info from technicians for warranty purposes.
  • Close repair orders.
  • Present and explain repair invoices to customers.
  • Ensure invoices are paid or placed on account prior to releasing vehicles.

QUALIFICATIONS

  • Experience as a service advisor in heavy truck industry preferred.
  • Heavy equipment or automotive experience will be considered an asset.
  • Knowledge of MS Office suite, CDK or other shop software.
  • Bilingualism would be an asset.
  • Capable of multitasking.

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