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Customer Applications Analyst

Midland Transport - 18 Jobs
Dieppe, NB
Full-time
Entry Level
Posted 10 days ago

JOB DESCRIPTION
With over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives our Superior Quality Service.
Midland Transport is currently seeking Customer Applications Analyst for our Head Office location in Dieppe, NB
Become a team member who is driven to improve the customer experience by leveraging and helping people to implement improved data exchange technologies with our customers and partners.
Midland is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees. Applications from people with disabilities are welcome and we can provide reasonable accommodations during the hiring process. For more information on disability accommodations during the hiring process please contact [email protected].
RESPONSIBILITIES

  • Modernizing processes through leveraging of technologies
  • Understanding customer requirements to deliver the best fit solutions
  • Monitor and troubleshoot various systems to ensure they are functioning as expected
  • Enable and maintain data channels between Midland's partners and customers
  • Test and support technology enhancements

QUALIFICATIONS

  • A University Degree or Diploma in a related discipline
  • At least 4 years of related work experience
  • Experience with EDI, API, TMS & Shipping System solutions, together with a thorough understanding of Web Services
  • A strong understanding of business integrations
  • Technically inclined: process oriented and driven by a natural curiosity
  • Thrive in an environment where you can work independently as well as collaboratively
  • A continuous learner: acquiring new skills and software applications is second nature
  • At home in a fast-paced work environment where solutions are not always clearly defined
  • A practiced communicator with strong verbal, written, and interpersonal skills
  • Organized, analytical and business savvy

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