Director, Application Operations page is loaded

Director, Application Operations

Apply locations Toronto, ON time type Full time posted on Posted 11 Days Ago job requisition id 2410089

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

You'll be joining CIBC's Infrastructure Operations group within Technology Operations and will be at the heart of CIBC's technology transformation. As a Director, Application Operations, you will direct the application operation services and support for Personal and Business Banking Technology. This role focuses on directing and managing application operations and supporting the delivery of application development projects; and facilitating smooth workflow of the department to ensure high standards and quality of technical work. The incumbent will assist in shaping the strategic technology direction and evolution in accordance with the business agenda, determine technology optimization, appropriate risk management, and provide maintenance capabilities for retail Technology's critical applications and processes to meet current and future business needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Strategic Development & Execution: You'll deliver infrastructure services to support Application Operations needs, as a part of an integrated business and technology roadmap, align all technology application services to support those needs, and deliver against them. You will ensure operational efficiencies while mitigating risk, implement new technologies and strategies supported at the enterprise level including Cloud and DevOps adoption while ensuring alignment to existing technologies, policies, and procedures. You'll implement infrastructure components for projects in support of business initiatives ensuring compliance to regulatory controls, standards, general operating or application specific requirements while managing risks and tradeoffs.

• Strong Leadership: You will lead, motivate and coach a team of up to 80 employees and contingent workers on an on-going basis. You'll create a positive work environment by being an effective role model through championing CIBC's mission, vision, and values. You'll lead by directing, motivating, developing and managing the performance of your team, maximizing their contributions and professional growth while sharing knowledge and collaborating to come up with effective solutions to problems, including assigning and manage resources as required to ensure effective project delivery.

• Relationship Management: You'll manage business partner relations with Application Development, and other counterparts in Technology, Infrastructure Innovation. You will need to uphold best practices, standards, and governance controls for the group and technology vendors while ensuring the application services best practices reflect appropriate technological developments for a competitive business position. You'll partner with both internal and external service providers to ensure the delivery of infrastructure within the approved costs and collaborate and support other AO teams in the delivery of support and technology modernization that address strategic and operational business agendas.

Who You Are

• You can demonstrate experience in: managing an operating budget of approximately $1-2 million; building and managing effective teams to meet full-time, on-shore, off-shore, and matrix reporting requirements; and implementing strategic team goals and OKRs. It is an asset if you have experience leading within an Agile environment and working with DevOps concepts, CICD pipelines and implementation methodologies.

• Your influence makes an impact: You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You put our clients first: You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You are a bold and authentic leader: You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You're digitally savvy: You seek out innovative solutions and embrace evolving technologies. You can embrace new tools and trends.

• You embrace and champion change: You'll continuously evolve your thinking and the way you work in order to deliver your best. You empower and enable your team to make continuous improvement, go above and beyond, and deliver results.

• Values matter to you: You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Budget Management, Enterprise Technologies, Information Technology (IT) Systems, Infrastructure Management (IM), Leadership, Long Term Planning, Mitigated Risks, People Management, Regulatory Controls, Stakeholder Management

Similar Jobs (1) Director, Application Development

locations Toronto, ON time type Full time posted on Posted 6 Days Ago

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #J-18808-Ljbffr