Job Title: SharePoint Analyst - Intermediate

Duration: 10+ months (Possible Extension of 12 months)

Location: Edmonton, AB (This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province)

Description:

Required Skills:

• Experience in Design, User Experience (UX), and User Interface (UI) to create intuitive and visually appealing user center experiences.

• Ability to translate business requirements from non-technical stakeholders into user-centric designs, balancing user needs and design constraints to create highly functional and visually appealing interfaces.

• Experience with SharePoint Online and content management systems (CMS) and best practices.

• Strong knowledge of HTML, CSS, JavaScript, and front-end frameworks.

• Knowledge of design software such as Adobe Creative Suite is an asset

• Ability to design and implement custom web parts, themes, and workflows are asset.

• Strong problem-solving skills and ability to troubleshoot technical issues.

Duties:

• User gathering and effective communication with the stakeholders.

• Migrating the content from existing Intranet websites into the new modernized pages.

• Design and build responsive and user-friendly Intranet pages using SharePoint Online.

• Customize SharePoint components, including web parts, lists, libraries, and workflows.

• Develop custom themes, templates, and branding elements to align with Company guidelines

• Optimize site navigation and structure for ease of use.

• Implement content management best practices, ensuring consistent and engaging communication.

• Develop workflows and automation to improve content publishing efficiency.

• Perform business analysis and design to support creating SharePoint solutions.

• Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.

• Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.

• Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.

• Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.

• Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.

• Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.

• Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components

• Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.

• Validation of content and data used to support migration efforts.

• Resolution of day-to-day problems arising through operational support of SharePoint.

• Development and implementation of solutions both individually and as a member of the SharePoint operations team.

• Routine reports that correlate hours worked with operational duties

• Work directly with Company technical staff and other stakeholders.

Notes on Location:

• This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the province. At the time of providing such notice, the province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the province.

QUALIFICATIONS:

Must Have

Education

Yes/No - The proposed resource must meet or exceed one of the following combinations of

Work Experience

Experience as a Site Collection Administrator.

Experience troubleshooting forms and workflows (all types).

Experience using and supporting ShareGate.

Experience using Microsoft SharePoint.

Experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online.

Nice to Have

Work Experience

Experience in developing integrated system and technical design specifications on complex engagements.

Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks.

Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks.

Experience with the company's Information Technology/Information Management policies, standards and guidelines.

Experience with the use of Central Administration on a SharePoint environment.