JOB DUTIES & RESPONSIBILITIES

Position: Account Manager

As a member of the Sales & Account Management team, you hold a senior position. You may be required to take

up additional responsibilities as required by the business.

Report to: General Manager

Direct Reports: None

Job Responsibilities:

Visit clients / sites regularly to maintain working relationships and ensure customer satisfaction.

Act as a single point of contact for the assigned accounts for technical & commercial matters.

Fully aware of site layouts, buildings, number of systems, procedures, clearance, prerequisites.

Prepare cost sheets and quotations for inspections, service, and deficiencies.

Visit sites for surveys before pricing if applicable.

Submit weekly / monthly reports to clients where applicable.

Work on clients' portals / systems to update on the status of the jobs where applicable.

Liaise with Operations Manager to schedule technicians / fitters.

Liaise with purchasing / suppliers / subcontractors to procure the required materials/services.

Ensure that the scope has been clearly communicated to scheduled techs / fitters.

Understand and communicate clients' requirements of clearance, prerequisites before mobilising to site.

Ensure inspection reports and work orders are shared with clients within the agreed time frame.

Ensure clients are invoiced on a timely basis.

Monitor the revenue and profit being generated from each account.

Focus on generating more revenue from existing accounts / clients.

Responsible for developing strategies to obtain new leads to grow inspections business.

Tender, price, and prepare quotations for the new inspections.

Prepare prequalification documents where applicable

Prepare forecasts for the new sales and recurring revenue along with the gross profit for the year.

Ensure company's safety policy is compiled and implemented.

Biweekly reporting to Operations Team.

Additional responsibilities as required.

Month End Activities:

Review WIPs and CTC reports. Ensure the actual cost is within the budget.

Review timesheets and materials costs posted on jobs to ensure we meet expected profit margins.

Run underbillings checks to ensure all jobs are invoiced.

Assist AR with cash collection on overdue payments where applicable.

Close the jobs on WebApps.

Education/Experience

1-2 years of experience

High School Diploma

Cross Functional Interaction:

Deal with Operations and Administration departments.

Interact within APi group of companies to obtain leads

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest however, only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

PandoLogic. Category:Sales,