Remote Work
The Role
Were looking for a Solution Integration Specialist to join our team as a key technical lead for project implementation and post-deployment support. This role requires a seasoned IT professional with solid infrastructure experience, excellent communication skills, and a proactive, solution-oriented mindset.
Responsibilities
Act as the primary technical point of contact for project implementations and ongoing support. Collaborate with project managers to define project scope, technical requirements, and implementation plans. Create clear, detailed technical documentation including execution plans, network diagrams, and procedures. Deploy and configure IT infrastructure solutions in line with project specifications and company standards. Train internal teams on maintaining and supporting newly implemented systems. Monitor project milestones and adjust plans as needed to meet objectives and deadlines. Manage multiple projects simultaneously while maintaining quality and client satisfaction. Proactively identify process improvement opportunities and propose solutions. Provide technical troubleshooting and timely resolutions for complex issues. Stay current with evolving technologies through continuous learning. Be available for occasional after-hours project deployments.
Ideal Profile
5+ years of experience in IT infrastructure project implementation. Technical degree in IT or a university degree in Computer Science or Engineering.
Relevant certifications: Microsoft 365 Certified: Endpoint Administrator Associate Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) Microsoft Azure Administrator (AZ-104) Fortinet NSE4 & NSE5
Proficiency in: Cisco Meraki Microsoft Endpoint Manager Azure Active Directory (Azure AD) Microsoft 365 Suite (OneDrive, SharePoint, Exchange Online)
Bilingual in English and French (required).
Strong troubleshooting, project management, and communication skills.