At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you're looking to do what you love, we could be a perfect match.

By joining the RONA family, you'll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that's involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become the driving force behind our success! Use your communication and management skills to orchestrate deliveries, serve our customers with excellence, and solve challenges in real time. You'll have a direct impact on smooth operations and customer satisfaction, while working in a stimulating and dynamic environment.

Your role:
Plan and coordinate delivery schedules, routes and driver assignments
Act as the main point of contact for customers and internal teams regarding delivery services
Advise on delivery capabilities, including lead times, product placement and specialized services
Adjust orders, process changes and ensure accuracy of documentation
Maintain communication with drivers and track completion of deliveries
Check stock availability and coordinate with procurement team if necessary
Process payments, close orders and ensure all documentation is correct
Ensure compliance with health, safety and loss prevention guidelines
Manage customer inquiries, provide quotations and resolve delivery issues
Any other related tasks ensuring the smooth running of sales

What we're looking for:
Excellent communication and customer service skills
Ability to handle pressure and multitask
Flexibility and sense of urgency to deal with the unexpected
Good judgment, sense of responsibility and organizational skills
Ability to work as part of a team in a noisy and distracting environment
Proficiency with standard office equipment

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.