Overview:

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via myADP.

Pay : $28 - $32 / hour

Richmond, BC

Monday to Friday 8:00 - 4:30 PM

Temporary Contract

Responsibilities:

Service Technicians play a key part in bringing that purpose to life. You do this by building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day.

• Deliver our customer promise by performing maintenance, repairs with exceptional standards and care on water vending machines; responding to service calls in a timely manner and closing our service requirements with accuracy and precision; and being proactive in identifying opportunities to minimize machine downtime.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.
• Create joy for customers and create excitement about who we are and what we do.
• Be the voice of the customer back to the company.
• Lead with our customer promise in mind.
• Keep the reason we do what we do at the forefront of what you do every day.
• Exceptional customer service and communication skills.
• Strong mechanical aptitude and computer literacy.
• Excellent planning, time management, organization, and problem-solving skills.

Qualifications:

• Previous experience in a customer facing role.
• Previous experience as a maintenance technician (appliance repair) is preferred.
• Must hold a valid Class 5 driver's license with airbrake endorsement.
• Ability to apply concepts of basic mathematical skills and operate basic functions on a handheld scanner unit.
• Basic proficiency with math skills and diagnostic tools including handheld devices.
• Ability to frequently lift and/or move 10 pounds and periodically lifting and/or moving up to 50 pounds.
• Ability to travel as required to meet business needs.

Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations will be provided on request for candidates taking part in all aspects of the selection process.