Join Us to Grow, Connect, and Make an Impact.

At BGO Properties, we're dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.

As one of Canada's premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.

As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.

Whether you're launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.

Join us and help shape the future of commercial real estate.

The Opportunity:

The General Manager will be responsible for all aspects of the shopping centre, including tenant relations, operations, financial performance and overall planning to ensure assets are managed to meet client needs.

What you will do:

1. Responsible for revenue, expenses and capital costs of the properties including preparing, reviewing and operating within an approved budget; analyzes monthly financial statements for inclusion in standard management reports; ensures tenant billings, year-end adjustments are accurate and completed in a timely fashion. Ensures that accounts receivable are collected in a timely manner in keeping with company and property goals.
2. Interacts and effectively communicates directly with Asset Manager / Owner Representatives on financial performance, property operations, staffing and tenant relations.
3. Ensures the efficient maintenance and repair of properties that includes managing of the cleaning, snow removal, landscape and security contracts, risk management, etc. Effectively manage properties to conserve energy, control utility costs, improve or maintain property's BOMA standing.
4. Ensures excellent tenant / owner relations through personal contact, development of tenant retention plan, and excellent customer service. Develop and maintain appropriate relationships with town or city authorities as well as local community and charity groups.
5. Responsible for the management and implementation of marketing and tenant promotions.
6. Works cooperatively with Leasing Representative to ensure budgeted leasing projections are achieved.
7. Provides team leadership for onsite staff giving clear and concise direction for overall objectives.
8. Completely understands and adheres to the Environmental Policy, the Code of Conduct and other policies and procedures relevant to the position as prescribed from time to time.
9. Enthusiastically use and support BGO programs and systems.

Who You Are:

1. Experience: Minimum 5-7 years in retail property management, specifically in enclosed shopping centres; also includes experience in leasing, maintenance, project management, financial matters and staff management. Experience in redevelopment projects would be a strong asset.
2. Education: post secondary in real estate and/or RPA or CPM designation.
3. Relationship/Leadership Skills: Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, tenants and the public; able to partner with clients to meet client needs; self-motivated, professional and flexible; able to motivate, empower and coach / counsel staff in the achievement of performance goals.
4. Organizational / Multi-Task Skills: Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities, adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; detail oriented.
5. Decision Making Skills: Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.
6. Computer Skills: Advanced knowledge of Word, Excel, Microsoft office, e-mail and working knowledge of Yardi accounting system beneficial.
7. License: Obtain a Ontario Real Estate License (Property Management) is an asset.
8. Police Clearance: A criminal verification check is required for employment.

At BGO, we recognize that each employee's unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit .