Our client in online Gaming Company is looking for a Quality Assurance ( English/Portuguese )
The Quality Assurance Specialist is responsible for finding, identifying and reporting issues with game systems, websites, and any other medium that the players interact with

Location: North York (Hybrid - 2 days in office)

Pay Range: $20 an hour

What's the Job?

Position Responsibilities Analytics and Reporting
• Analyzing the game and identifying issues with the systems
• Reporting any issues found on the bug reporting software (Redmine, Jira, etc.) • Using the web-based bug database (Redmine, Jira, etc.) to record specific test results, and internal test documents to compile build-by-build status reports
• Creating game situations for testing the systems
• Generate and update test plans based on game features and design documents • Providing relevant feedback to the direct report regarding game balance and any suggestions to improve consumer experience
• Investigating bug report from Live Operations Associates team to find root cause and report out to the Developers
• Verifying information from Product Managers to ensure it is accurate and up to date • Professionally and accurately reproducing/describing game discrepancies in a clear concise manner Relationships
• Live Operations team (Product Managers, Customer Support Associates)
• IT Team
• Third Party Developers
1. Issue/bug reports are of high quality and completed in a timely manner. Reports are thorough, informative, accurate and completed in a timely manner from the initial moment of issue/bug discovery.
2. New builds are properly tested, and minimal bugs are found post launch. Launched builds are successful and complaints from stakeholders are minimal.
3. Tasks delegated by the QA Lead or other team members are completed in a timely manner while maintaining high quality of work. Feedback from team members is positive regarding the task.
4. Incumbent demonstrates behaviours aligned with the organization's values, vision and mission statement. Feedback from stakeholders and team members confirms that incumbent consistently demonstrates actions aligned with company's values.

What's Needed?

Minimum one (1) year of game testing or quality assurance experience
• PC and/or console testing experience is an asset
• Excellent written and verbal communication skills in English & Portuguese is required
• Availability to work a flexible schedule (e.g. overnight game updates/maintenance)
• Excellent analytical and trouble-shooting abilities
• Strong ability to work under pressure
• Highly organized with the ability to multitask
• Team oriented with solid interpersonal skills
• Ability to respond to issues and provide quick, timely resolution within a tight timeline
• Experience with Microsoft Office (Office, Excel, Outlook)
• Background in Game Development an asset
• Knowledge in SQL is an asset
• Experience working with bug reporting systems is an asset
• Experience writing test plans is an asse

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.