About us:

We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service.

OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Safe work environment

Job Description:

The Route Sales position is primarily responsible for customer service as a Route Service Representative of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participating in the overall development of the Customer Service Team. Works directly under the supervision of the Service Team Leaders and the Customer Service Manager.

Requirements:

• Understand the products, processes, and capabilities of ATM.
• Participate in continuous training programs for all service team members.
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Be flexible to the ever-changing market climate.
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintain and review service effectiveness records.
• Ensure good housekeeping practices are maintained in the service office area and vehicles.
• Work with other Team Members to solve mutual problems.
• Keep updated Route Notes (updated every couple of months).
• Renew all accounts where agreements are expired (if applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day.
• Know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork.
• Exhibit responsible and respectable behaviors to customers and service team as you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain a good appearance (e.g., grooming habits: clean-shaven or neat facial hair, hats worn correctly, black shoes, black socks, and shirts tucked in).
• Work well with others and have a teamwork approach.
• Maintain a good standing driving record.
• Have a desire to learn on a daily basis.
• Be able to problem solve while at accounts.

Education:

High school diploma or equivalent (Preferred)

Job Type:

Full-time

Salary:

$22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 Hour Shift / 8 Hour Shift
• Day shift
• Evening shift
• Weekends

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Long Beach 90804: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location:

In person