Position Summary
Position acts as Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team.
Drive an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units in a high stress healthcare environment.
Provide superior Customer service by pro-actively interacting and communicating with Customers.
Utilize advanced technology to complete administrative requirements, aid in troubleshooting issues and improve the overall Customer experience.
Promote STERIS growth through identifying and recommending products and services to Customers.
Exhibits professionalism at all times.
Travel Requirements:
This is a position which requires heavy overnight travel, up to 75% of the time. A person in this role can expect overnight travel Monday - Friday