Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of government entities such as the Federal Government of Canada.

Job Summary: The Account Coordinator is responsible for managing a portfolio of public safety client accounts by developing and maintaining a relationship with each client account and an understanding of customer requirements and expectations.

Duties and Responsibilities:
• Administer public safety program accounts, by being the first point of contact for customers questions about orders and quotes
• Analyze stock levels and advise planners of requests for stock transfers and stock ordering
• Manage customize MTM orders
• Provide support when WMS problems arise
• Support customers on the use of ESF
• Conduct sales transactions through online shopping applications (Shopify)
• Onboard new uniform account programs
• Request to expedite orders according to priorities
• Change priority status on orders entered in BC/WMS
• Follow safe work procedures
• Other duties as assigned

Experience and Education:
• College/associate degree
• 1-2 years' experience in customer service and or sales in the retail sector
Knowledge, Skills and Abilities:

• Service Orientation
• Active listening - verbal and written communication skills
• Knowledge of business, principles and methods of promoting and selling products or services
• Persuasion
• Time management
• Problem solving
• Attention to Detail
• Independence
• Collaboration
• Stress Tolerance
• Computer knowledge MS Excel, Outlook, Word, ERP systems, keyboarding and navigating through the applications required to source information
Working Conditions, Physical Effort and Environment:

• Sitting and walking for 5 to 8 hours

Unisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human Resources at 1. ext. 424. Unisync is committed to Employment Equity and diversity and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.