Work With Us!

We have a full-time permanent role at our busy Petro-Pass Fuel Bulk Plant for someone who loves to work both in and out-of-doors, is a self-starter and has excellent customer service skills. If this is you, we would love to hear from you!

The Customer Service and Cardlock Associate will have the responsibility of maintaining the cardlock area, doing basic repairs, maintaining an organized and safe warehouse and providing exceptional customer service.

Work Schedule: Monday - Friday 7:00 am - 4:00 pm with an hour lunch (flexible shift during business hours)

Benefits Working with Castle Fuels
Opportunity to grow and develop your career
Competitive wages
Comprehensive benefits plan including Extended Health and Dental, RRSP matching, a Health & Wellness Spending Account, and Employee & Family Assistance Program and Vision coverage
Fuel discounts at all Castle Fuels locations
2 additional paid holidays per year

Job Duties
Provide exceptional customer service to our clients using the point-of-sale system, cash register and debit machines as required.
Complete daily and weekly cardlock processes and inspections including: fuel dips, change out garbage and windshield buckets, cleaning cardlock, all office areas, floors and bathrooms and maintaining the cardlock area, keeping the area free of snow, oil spills, etc.
Complete minor repairs including replacing of damaged hoses and nozzles
Receive and record supplier and customer lubricant orders
Dip and record the oil/water separator levels and test the on/off valve on a weekly basis
Complete paperwork associated with day-to-day duties and safety requirements
Complete all required documentation, forms, checklists, and reporting within the timelines established as appropriate
Provides superior customer service both internally & externally
Maintain the store and warehouse inventory and stock shelves as necessary
Complete monthly Inventory count and associated reporting
Inspect all equipment and ensure it is in working order and assist clients with cardlock reader issues as they arise
Top up dye tanks in dye injection pumps as required to prevent any run-outs (where applicable)

Experience / Qualifications / Skills
2 or more years Customer Service experience
Basic Computer Skills with an attention to detail are required
Ability to multitask and problem solve
Must have reliable transportation to and from work
A clean criminal record check is required
Committed to providing quality work while working safely
Physically fit to be on your feet most of the day and to perform heavy lifting (up to 40 lbs.)
Ability to organize and prioritize your day
Strong customer service skills & professional demeanor
Self-Motivated - enjoys being outside and working independently

At Castle Fuels we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Benefits:
Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care
Wellness program
Flexible language requirement:
French not required
Schedule:
8 hour shift
Monday to Friday

Ability to commute/relocate:
Golden, BC: reliably commute or plan to relocate before starting work (required)

Experience:
Customer service: 2 years (required)
basic computer: 2 years (required)

Location:
Golden, BC (preferred)

Work Location: In person