The Opportunity

Description

We're looking for a Customer Service Representative - Work Onsite in Waterloo, Ontario!, working in the BPO industry in Waterloo, Ontario, Canada.

Provide first-level customer service regarding inquiries about product/account/usage and applications.
Build and maintain positive customer relations by offering personalized solutions and ensuring requests are handled appropriately by coordinating with various functions within the company.
Schedule service calls and follow up with customers/clients.
Escalate customer issues as required.
Perform accurate data input using prescribed applications.
Experience Required for Your Success

Must be at least 18 years of age
Open Availability
Excellent verbal and written communication skills in English
Excellent computer skills
Amenable to work in our site at 619 Kumpf Dr Unit B, Waterloo, ON N2V 1K8, Canada