We are a proudly Canadian owned and operated company where your work is as rewarding as it is fulfilling. Here are just a few of the perks you can look forward to if you join our growing team:

Company Benefits - comprehensive including health and dental.
Paid Birthday _- _enjoy your day without losing your pay!
Discount Programs - employee discounts when you shop with us.
Recognition & Rewards - get recognized and rewarded for your hard work.
Eco-Friendly - We are a fast-growing company in a sustainable industry, priding ourselves on being environmentally friendly.

About us:

Our company is a sustainable industry leader who is operating in a newly emerging industry with lots of growth. You will work in a collaborative environment with the opportunity to move up and develop within the organization. As a Retail Floor Supervisor in our company, you will share in the responsibility of the overall success of the store.

Responsibilities will include:

Assist the Floor Manager by coordinating the efforts of Team Members to ensure daily department standards are achieved.
Assist the Floor Manager with the selection, screening, interviewing, hiring, and onboarding of Team Members.
Lead in the training of Team Members in point-of-sale operations, customer service, merchandising, loss prevention, company policies and recovery duties - among other tasks.
Work as an integral part of the management team by providing support, attending meetings, and sharing information.
Monitor all register areas, the retail floor, fitting rooms and washrooms to ensure they are kept in an organized and clean manner in accordance to company standards.
Take precautionary measures and follow company guidelines against external and internal theft.
Ensure that all customer needs are addressed, such as: answering customer inquiries, solving customer complaints, and processing customer transactions in a timely manner.
Maintain professionalism while communicating with peers, managers, and customers.
Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments.
Responsible for opening and closing the store.
Perform additional job-related duties as requested by the Floor Manager or General Manager.

Core competencies:

Customer Oriented- Provide creative approaches to improve customer experience.
Attention to Detail- Monitor the store to ensure that team members have maintained a visually appealing store, through the proper displaying of merchandise.
Job Recognition- Recognize when to escalate appropriate or specific situations to the Floor Manager.
Reliability- Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption.
Team Building- Work to develop, maintain, and promote positive working relationships within the Retail department to promote inclusivity.
Communication- Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended.

Qualifications:

2+ years of experience working in retail.
1+ years of experience in a leadership role.
Previous work in a thrift retail environment is considered an asset.

Physical Requirements and Work Environment:

Ability to stand and walk for the duration of shift.
Constant bending, reaching, and using hands for repetitive actions.
Lifting and carrying items up to 50lbs without assistance throughout shift.
Pushing and pulling merchandise containers on wheels weighing up to 500lbs.
Exposure to dust - all of designated shift.
Exposure to periodic temperature fluctuations and noise levels.
Requirement for candidates to have open availability.
Interaction with customers, clients and the public at large

Our Promise:

We are a company with unlimited opportunities to learn and grow while unleashing your highest potential each day. We are committed to the continuous development of our employees while fostering a workplace that is fun, fast paced, collaborative, diverse and inclusive. Join our amazing team today!

_We are an equal opportunity employer and is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. If you require any type of accommodation, please let the hiring manager know, and we will work with you to meet your needs._

Job Type: Full-time

Benefits:
Dental care
Extended health care
Paid time off
Vision care
Schedule:
Evening shift
Monday to Friday
Morning shift
On call
Weekends as needed

Work Location: In person