Customer Service Specialist

If you know anything about the construction business, then you know that getting the right products to the right site, on-time and safely, are the benchmarks of success. It is both challenging AND rewarding work. We are a team, and we want folks with great people skills on our team, because in the end - people make all the difference.

We're looking for self-sufficient, motivated Customer Service Specialist for our Kelowna location to help us expand our fast-growing business.

Responsibilities:
Process customer transactions such as orders, quotes, and/or returns
Coordinate delivery and/or pick up of customer orders with the operations team
Educate customers on different products and their applications
Generate, place, and confirm purchase orders with suppliers
Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
Participate in the physical inventory of warehouse materials

Qualifications:
Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
Problem solving skills with a natural ability to respond quickly and accurately to inquiries
Excellent communication skills
Strong interpersonal and organizational skills

We Offer:
Competitive salary
Flexible benefit options
Paid sick time
Short and long term disability coverage
Employee referral bonus program
Paid training/tuition reimbursement
Overtime available in peak periods
Internal promotions

Company Overview

Founded in 1972, our company is a leading wholesale distributor of construction materials with over 40 locations across North America. We pride ourselves on being the most responsive, problem-solving, and fun place for our customers to conduct business.

Job Types: Full-time, Permanent

Pay: $24.00-$26.00 per hour

Benefits:
Dental care
Extended health care
Life insurance
Schedule:
8 hour shift
Day shift
Monday to Friday

Work Location: In person