Passionate about aviation? Do you enjoy working with people? Do you have great customer service skills or have a passion for aircraft? Then look no further! Start your career voyage with us.

Starlink Aviation // Signature Aviation YUL is currently seeking an enthusiastic, self-motivated and goal-oriented individual to join our dynamic team !

Job Description

As a Customer Service Representative, you will have to provide high standards service to customers in accordance with our philosophy, ensure efficient and courteous arrivals and departures of aircrafts, and ensure flawless communication and coordination between customers and line service agents. You will also assist customers with requested services such as fueling, catering, and securing hangar space, as well as hotel and transportation accommodations, among others. Be part of a Global Network. Opportunities are waiting for you at Signature Aviation !

Requirements

Experience and Skills Needed

• Some customer support experience dealing with complex issues, troubleshooting, and problem resolution;
• Must be fluent in both French and English, spoken and written;
• Reason: Contact with an international clientele speaking a language other than French.
• Good writing and communication abilities;
• Must demonstrate strong communication and interpersonal skills;
• Good knowledge of Microsoft Office, and the ability to pick up new technology quickly;
• Must be able to manage multiple projects and tasks at the same time efficiently.

Competencies Valued

• Displays courtesy, discretion and efficiency towards the customer;
• Displays leadership through innovation in everything you do;
• Displays a passion for what you do and a drive to improve;
• Is proactive and has a strong drive to complete tasks;
• Displays personal and corporate integrity.

Availability

• Training period : weekdays

• Schedule after training : weekend nights

Benefits

• Experienced and dynamic team!
• Competitive salary;
• Flexible schedule;
• Free parking;
• Full range of benefits:
• Assistance program for employees and their families
• Telemedicine Life