Come Build a Better Financial Future for all Canadians

At Neo, we're building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn's Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada's top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

As the Head of Public Relations and Communications, you will conceptualize and strategically execute external and internal engagement activities. You will be responsible for managing all day-to-day PR activities, including a variety of high-visibility press, influencer and editorial programs designed to drive awareness, engagement and brand equity. This is a hands-on role in which you will work closely with senior leadership to advise, influence and prepare both internal and external communications, ensuring information flows in a timely and effective manner.

What you'll be doing:

• Direct and implement an integrated strategic external relations approach to support and advance the business strategy
• Support senior leadership in the planning and execution of activities to foster mutually beneficial relationships with internal and external stakeholders so that our interactions are strategic, coordinated and consistent
• Draft written content such as press releases for mass media or company website
• Liaise with the media and handle requests for interviews, statements, etc.
• Coordinate and prepare Neo team members for public appearances and events
• Proactively identify challenges and emerging issues and build issues management and incident response plan be executed as needed
• Collaborate with our People Team to develop and execute innovative internal communication strategies, ensuring timely flow of information and amplification of culture
• Assist in communication of strategies or messages from senior leadership
• Ensure all communication is cohesive with the brand image

Who we are looking for:

• University degree in communications, government relations, and/or media relations
• 7+ years of experience in communication for external and internal communication, particularly with written communication
• Experience advising and preparing senior leaders for external and internal communications
• Ability to work well under pressure and creatively solve problems

About applying with us:
At Neo, you'll be working with industry-leading technology that changes the way we live and redefines Canada's financial future. It's a serious deal, and we're building a high performance, mission-driven, and fast-paced team that strives to make a difference in every Canadian's life. We value personal growth, autonomy, leadership at all levels, and the ability to learn quickly from mistakes. We're a team: in it together, always. Join a world class team building truly disruptive technology, right here in the Canadian prairies.

Neo Financial is an equal opportunity employer. We are excited to meet with and hire the top talent out there. Successful candidates for this position will be required to undergo a security screening, including a criminal records and credit check.