Come Build a Better Financial Future for all Canadians

At Neo, we're building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn's Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada's top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role:

Neo Financial is looking for an Investigations Manager to join our Anti Money Laundering (AML) team. The AML team enables a high-growth portfolio with sound risk management principles related to suspicious activity. We are looking for a high-performing leader to make an immediate impact through strategic implementation of best practices, and strong coaching and mentorship practices.

What you'll be doing:

• You lead and mentor a team of AML Investigators responsible for identifying and reporting suspicious activity related to money laundering.
• You manage the completion and review of high quality investigations, ensuring objective collection of facts, context and ML/TF indicators for identifying and articulating RGS, as well as appropriate rationale in closed-not-suspicious cases
• You proactively monitor and communicate trends in money laundering patterns and typology optimization to enhance the investigation process and reduce false positives
• You contribute to Neo's culture of compliance by fostering an understanding of money laundering indicators within internal teams across the company
• You drive process improvement through innovation ensuring risks of non-compliance are identified and mitigated with a sense of urgency

Who we are looking for:

• 5+ years experience in AML Investigations, with 2+ years in a leadership position
• You have extensive subject matter expertise with drafting and reviewing STR's
• You have demonstrated experience working with banking and/or fintech system(s)
• Advanced knowledge of Canadian AML legislation, including Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI), and Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
• Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Crimes Specialist (ACFCS) certifications or equivalent designations will be considered an asset.
• University Degree in Law, Business, Economics, Management or other relevant fields is an asset
• You have strong verbal and written communication skills with the ability to adapt communication to different audiences including senior management
• You think strategically, and understand how risk strategies impact the big picture
• You take a collaborative approach and engage purposely with key stakeholders
• You have experience in a fast-paced environment where competing priorities, uncertain outcomes, and iteration are part of the norm

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.