Great Place to Work Certified™

Area Manager, BC Region

Reports to: Director of Operations, BC Region

Location: Vancouver, BC

We are looking for an Area Manager to join our Operations Team in BC. This position reports to the Regional Director and will be working closely with the Support Team to ensure retail franchise bakeries are operating to COBS Bread's leading standards of providing top quality, fresh baked product and great customer service. This position will be based in Vancouver and will require frequent travel to a number of remote bakeries as well as metro locations.

If you thrive at the opportunity to be advisor for a group of franchise operators and are passionate about making an impact to the local community, we want to hear from you!

Responsibilities include:

• Work hands-on with each franchise operator to analyze opportunities for improvement, develop action plans and improve their COBS Bread businesses
• Lead, coach and act as an advisor for a group of franchise operators
• Assist with the openings of new bakeries

• Drive operational excellence in order to maximize our franchisees' sales, profitability and customer satisfaction
• Ensure successful implementation of COBS Bread's marketing, product and systems initiatives and improvements across a large number of retail franchise locations
• Bakery site visits of up to four (4) days a week on a regular basis
• Other duties as assigned

Requirements

What You Bring to the Table:

• A high-energy, positive attitude with the ability to quickly develop trust and meaningful relationships
• 2+ years' experience in a franchise retail environment or multi-site retail management experience

• 5+ years' managerial experience, ideally in the food service, hospitality or franchise industry
• Skilled in analyzing financial results and performance metrics, and translating strategic concepts into actionable plans
• Valid driver's licence and willingness to travel frequently and spend time 'in the field' rather than behind a desk
• Excellent verbal and written communications skills
• Ability to influence others in order to affect change and drive constant improvement

• A good tolerance for multi-tasking and managing competing priorities;
• Can work autonomously, take risks and exercise sound judgement with minimal supervision and

• Excellent communication, problem- solving and conflict resolution skills and
• Degree with concentration in Business Management

Benefits

What's in it for You:

• Flexible work arrangements with a combination of working on-site and remotely from home
• Competitive salary and vacation plan
• Both individualized and a company-wide bonus plans
• A great Extended Health & Dental Benefit, Group RRSP Matching and Health Spending Account

• Paid sick and personal leave days
• Subsidized wellness program, and paid day for community service/volunteer time

• An open, 'continuous-learning' environment where professional development and career progression is encouraged

• Work within a dynamic, driven, high-achieving, close-knit and fun-loving team

• High level of autonomy and responsibility

About COBS Bread

With over 180 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.

COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.