We're looking for an Assistant General Manager to join us at The Eddie! Eddie Burger is a small retro diner space with a big personality. Eddie loves burgers more than most, and just as much as you. Alberta beef is his favourite, washed down with a milkshake. Want to know more? Check us out here: banffcollective.com/eddie

Assistant General Manager

The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.

We Love Perks! This Position Includes:

Great salaries, achievable bonus programs + tips
$200 Welcome Gift Card to use at any BHC Venue
50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
Training & Development allowance
Cell phone allowance
Extended health benefits with premiums completely paid for by BHC after 3 months
RRSP matching program after 3 months
Short Term & Long Term Disability coverage after 3 months
3 weeks paid vacation + statutory holidays
Paid community volunteer time
Affordable manager housing may be available

What You'll Do:

Oversee and manage all areas of the venue and use your discretion to make decisions quickly
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promise
While you're very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture
You'll lead by example, having a floor presence for the duration of your shift
Prepare for and attend weekly, monthly, quarterly, and six month planning meetings

What You Have:

You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of
You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
Connecting with people and building trusting relationships comes easy to you
Understanding of the importance of communication and workplace culture
Collaborative working style and team focus
Excellent communication skills
Willing to take a step back to look at things from other perspectives and be open to a different way
Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times
Flexible schedule required
ProServe certification
2 years of experience in the food and beverage industry is preferred

Applicants must be legally eligible to work in Canada. We can provide Working Holiday candidates with proof of a valid job offer to apply for IEC Visas.

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Assistant General Manager - The Eddie Burger & Bar

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