Credit Administrator

Edmonton, AB

Full-Time

Reference No: CAN-AB-EDM-159-240924

SUMMARY

Reporting to the General Manager and working with the Credit Manager, the Credit Administrator is responsible for administering and enforcing credit and collection policies, reviewing credit requests that are within authorized limits, minimizing bad debts, and providing credit support to the sales force, while optimizing the level of investment in Accounts Receivable and maximizing sales.

EXPECTED CONTRIBUTIONS

• Assist with duties related to maintaining an office setting. Management and maintenance of an accounts receivable portfolio, minimizing company risk, while sustaining healthy profitable customer relationships.
• Solicit payment from customers in accordance with Doman terms with an objective of meeting or exceeding key accounts receivable targets using effective telephone collections, reconciliation of accounts receivable, and written correspondence.
• Evaluate new customer applications for credit and approve or recommend credit limits within company authorized levels.
• Review and evaluate existing customer credit limits on a regular basis, and approve or recommend increases where appropriate, within company authorization levels.
• Maintain detailed follow-up notes in the system for each account.
• Review and release orders as required in a timely fashion.
• Prepare accounts for third party collection, bad debt reserve, or write-off.
• Review credit applications, update credit review date and assess the value of each, and engage assistance of the Corporate Credit Manager for credit limits greater than $50,000.
• Identify, manage, and monitor problem accounts.
• Ensure National Office has the correct information to apply cash receipts.
• Oversee receivables for Buying Groups.
• Investigate and reconcile short payment accounts.
• Help conduct bi- annual inventory counts with the Administration team.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• Minimum of five years of experience in a computerized A/R environment
• Minimum of five years of credit and collection experience
• Thorough understanding of all aspects of credit and collections, including account maintenance and reconciliation, collection of past due accounts, and credit analysis
• Understanding of accounting principles in order to read financial statements.

Other

• Good computer skills; very comfortable with Excel, Word, and Outlook
• Excellent French and English communication skills.
• Write emails and letters in a professional manner.
• Maintain composure when dealing with difficult situations.

EDUCATION

• High school diploma is a minimum requirement.
• Introductory accounting courses
• Enrolment in the Certified Credit Professional program is an asset.

Benefits

COMPENSATION AND BENEFITS

• Base salary
• Annual incentive plan based on company performance
• Health benefits plus virtual healthcare
• Group pension plan with employer matching contributions
• Option to purchase Doman stock at a discounted price

OTHER WORK RELATED BENEFITS

• Fitness reimbursement
• Education reimbursement
• Employee Referral Bonus
• Scholarships for children
• Discounts on product purchases

EMPLOYMENT STATUS: Permanent full-time position, Monday to Friday

WORK LOCATION: 11553 - 154th St, Edmonton, AB T5M 3N7

Doman welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Applicants must be legally entitled to work in Canada without sponsorship.

We thank you for your interest; however, only those selected for an interview will be contacted.