NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), ARBOC® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, and fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base in our buses and coaches around the world. Further information is available at www.nfigroup.com.

POSITION SUMMARY:

Responsible for managing the Business Systems & Continuous Improvement of the Infrastructure Solutions team. Improving the effectiveness and efficiency of the Infrastructure Solutions Group (I.S.Group) through business process development and metric monitoring. Supporting a culture of continuous improvement through lean process enhancements, data analysis/reporting and system development. Managing the ongoing implementation of the ProCore PM System and improving the uptime and operation of charging equipment through an integrated data and contracted service approach.

WHAT YOU WILL DO:

• Manage Infrastructure Solution's Business Systems & Continuous Improvement, including Integrated Data and Contracted Servicesteam, made up of business analysts, engineers and technicians.
• Coordinate third-party vendors, internal support groups, and staff to manage post-commissioning charger reliability, preventative maintenance, and warranty support activities.
• Oversee and drive activities to improve an integrated data approach to software solutions for customer operations that improves charger up-time and performance on all New Flyer provided charging systems.
• Build on, develop, and establish Infrastructure's quality control system and framework strategies to support and explore revenue growth while enhancing customer experience.
• Oversee the NFIS rental equipment program and profitability.
• Oversee the ongoing implementation of ProCore PM System.
• Manage business systems supporting departmental activities, including all coordination with the Finance Department.
• Support NFI cross-functional Hoshin Kanri efforts related to charging performance improvement.
• Recognize, endorse and support a culture of continuous improvement through process enhancements using PDCA principles within the IS team or within other departments that interface with the IS team.
• Act as the Infrastructure Solutions system(s) Subject Matter Expert. Manage business systems and provide I.T.Services with system issue resolution support (including testing of requested CRFs and other IT changes).
• Refresh and continually improve departmental metrics (customer centric/self-managing). Assist in developing, tracking and reporting on departmental metrics. Use metrics to drive continuous improvement.
• Support departmental Lean Journey. Processes to be developed and or improved include those within: Sales & Bids, commissioning & acceptance, invoice & PO processing, program management, site visits and installation (to name a few, other processes as required)
• Involvement on Special Projects (and possibly Cross Functional teams when required) that could affect the future of the Infrastructure Solutions.

WHAT YOU NEED TO BE SUCCESSFUL:

• Bachelor's degree.
• Working knowledge of lean process development/improvement methodology.
• Strong analysis and reporting capabilities.
• Demonstrated problem-solving skills.
• Working knowledge of Oracle, Siemens PLM or similar business systems.
• Excellent communication skills.
• Highly organized, self-starter, detail-oriented.

WHY JOIN OUR TEAM:

• Competitive wages and a comprehensive benefits package.
• A continuous learning environment.
• Ability to advance your career with a growing company.
• NFI Group has been named a Manitoba Top Employer for 2020, the tenth since the competition was established in 2007.
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
• Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.