Dew Software is hiring talented QA Engineers with expertise in both automation and manual testing to join our team. As a leading player in the digital transformation space, Dew Software works with Fortune 500 companies to deliver cutting-edge solutions. As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. You will work closely with cross-functional teams to develop and execute test plans, identify and report defects, and contribute to the improvement of our testing processes. This is an excellent opportunity to work with a global team of experts in a collaborative and dynamic environment. Join our team and make an impact!

Responsibilities

• Develop and execute manual and automated test cases to ensure software quality
• Create and maintain test plans, test scenarios, and test scripts
• Identify, report, and track defects, working closely with the development team for resolution
• Contribute to the continuous improvement of testing processes and methodologies
• Collaborate with cross-functional teams to define and implement effective testing strategies
• Stay up-to-date with industry trends and emerging technologies in software quality assurance

Requirements

• Knowledge & Skills Recommended (Manual QA Engineer)
• 3-7 years of experience in testing of Voice/ Video IP based products supporting SIP/H323, SDP, RTP, TCP, UDP protocols, testing of "Unified Communications" applications supported on Android devices e.g. Microsoft Teams, Zoom, or other embedded products
• Voice/ Video over IP; Android Telephony applications - TCP, UDP networking protocols; IP based Call Servers; Networking Switches and Routers; Embedded devices testing; Agile Methodology
• Java/ Python/ PERL
• Test Planning; Software Testing; Jira; Test Rail
• CCNA/ CCNP

• (Automation QA Engineer)
• Required:

• • Engineering bachelor's or master's degree in computer science, information systems, or equivalent
• 6-10 years of hands-on experience in Python based test automation.
• Strong Python skills focusing on Automation testing / Performance testing.
• Experience in Unified Communications, VoIP, SIP, or related industries.
• Experience and understanding of APIs, automation tools, IDE and languages all supporting software testing.
• Hands-on experience in Gitlab, GitHub or other version control tools.
• Experience with Jenkins or other CI/CD tools.
• Experience in testing life cycles including planning, design, execution, and reporting.
• Strong analytical and problem-solving skills.
• Experience in working in projects using Agile methodologies such as "SCRUM".
• Professional working experience in task/content/Defects/Testcase management tools such as Jira/TestRail /Confluence or other tools.
• Desired:
• Experience in Microsoft Teams Application testing, Zoom Phone Applications testing or related voice/video calling applications testing.
• Experience in system validation involving VoIP products/applications/peripherals and hybrid work solutions.
• Professional working experience in Unix/Linux environments.
• Knowledge of Docker contains or other VM environments.
• Experience in applications such as Microsoft Teams, Zoom Rooms, Google Meet or other Video conferencing solutions and products.
• Good understanding and work experience in Java based test automation.
• Good understanding and work experience in Call control protocols such as SIP/H.323.
• Basics Networking knowledge on computer networking systems Hubs/Switches/Routers, TCP/IP, certificate management, IP routing, firewalls, and DNS