Bilingual Project Administrative Officer (Temporary 1Year) - Recreation, Tourism & Culture

Requirements:

• Graduation from University or post-secondary institution in marketing, business administration, arts or tourism.
• Strong customer service skills.
• Thrives in fast-paced settings, balancing multiple priorities with efficiency and focus
• Has hands-on experience in markettings and promotions, backed by a strong foundation in sales and customer focus.
• MUST be able to communicate verbally or in writing in both official languages (English / French) is a requirement.
• Valid Class 5 Driver's license

Join our dynamic team as a Project Administrative Officer and play a pivotal role in promoting and developing the vibrant City of Fredericton as a top tourism destination!

Reporting to the Manager of the Tourism & Events Division, the Project Administrative officer plays a key role in promoting, selling, and developing the City of Fredericton as a vibrant tourism destination. This position is responsible for supervising the daily operations of the Visitor Information Centre as well as coordinating various special projects that support the City's tourism objectives.

The successful candidate will thrive in a team environment, but also demonstrate strong independent judgement, initiative, and creativity. Exceptional multi-tasking skills, attention to detail, and the ability to communicate effectively with the public and tourism stakeholders in a professional, courteous, and welcoming manner are essential. The role may occasionally require irregular hours, travel, and overtime in support of special events and initiatives.

What You'll Do:

• Respond to public inquiries by phone, email, and in person with a high level of professionalism and customer service.
• Overseeing the Fredericton Visitor Information Centre. This includes but is not limited to the scheduling, supervising of staff, organizing and delivering training, working with industry, as well as welcoming and trip planning for visitors.
• Maintain inventory of promotional materials and ensure that tourism resources are up-to-date and available.
• Websiteupdates, research and content writing, ensuring information is current, engaging, and reflective of tourism's brand.
• Coordinate and support special projects as part of the marketing team, demonstrating strong multi-tasking abilities and keen attention to detail throughout all phases-from planning to execution.
• Actively liaise with tourism stakeholders and community groups to gather information, track visitor trends, and identify opportunities for collaborative initiatives.
• Performing related duties as assigned.
• Over time, the tasking and duties may change within the destination marketing and product development mandate of the Tourism Division.

What You Bring:

• The ability to communicate in both official languages (verbal and reading).
• Ability to identify issues or problems and develop strategies, ideas, and opportunities for resolution.
• Well-developed and concise oral and written communication and interpersonal skills.
• Ability to effectively contribute to the establishment, maintenance and success of work teams focused upon achieving individual, team and departmental goals.
• A thorough knowledge of modern office practices, procedures, methods, and equipment.
• Proficient in the use of Microsoft Office (Word, PowerPoint, Outlook, and Excel).
• The incumbent must possess the ability to plan, coordinate, implement, and evaluate projects; the ability to interpret and analyze proposals and statistical reports and the ability to project a professional image.
• Valid Class V Driver's License.

Perks:

• Bi-weekly benefit spending allowance of $275.00.
• Comprehensive benefits package including Health, Dental and Pension plans.
• A chance to work within a vibrant tourism industry, enriching experiences for residents and visitors.

How to apply:

• Email your resume and cover letter to [email protected] on or before May 5, 2025 at 4:30 p.m. AST.

The City of Fredericton is an equal opportunity employer.

Only those applicants selected for further consideration will be contacted.