Care Navigator/Neighborhood Manager
Care Navigator/Neighborhood Manager
Care Navigator/Neighborhood Manager
Location: Yarmouth, Nova Scotia
Position Type: Full-Time Regular
Join Our Team at The Meadows
At The Meadows Home for Special Care in Yarmouth, NS. We are a charitable organization and have been operating as a provincially licensed long-term care facility in Yarmouth, Nova Scotia since 1974. We are committed to enriching lives every day by honoring dignity, fostering independence, and supporting a life worth living - join our compassionate team and be part of a home where residents truly feel at home. We are transforming to create empowered neighborhood teams focused on resident-centered care. The Care Navigator / Neighborhood Manager plays a vital leadership role within our neighborhood-based care model. This position ensures high-quality, resident-centered care while supporting staff development, interdisciplinary collaboration, and overall neighborhood performance.
WHAT YOU'LL DO
Resident-Focused Care
· Ensure residents' physical, emotional, social, and spiritual needs are consistently met.
· Monitor resident care and escalate clinical concerns to the ERCNM as needed.
· Set up internal transfers and ensure smooth transitions.
· Coordinate and follow through on all admissions and respite placements.
· Lead and follow up on Advance Care Directives (ACDs), collaborating with SDMs and POAs.
· Initiate and facilitate care conferences.
· WanderGuard alerts and systems updates.
· Support residents with dementia through P.I.E.C.E.S and/or referrals to behavioral specialists.
· Serve as a primary contact for families, ensuring concerns are addressed from admission through the continuum of care.
· Maintain strong communication and relationships with Yarmouth Regional Hospital, EHS, and other healthcare partners.
· Participate in and support the Resident Family Council.
· Provide updates to families as needed and ensure ongoing engagement.
Leadership & Staff Management:
· Provide mentorship, training, and support to nursing and neighborhood team.
· Assist with recruitment and performance and neighborhood goal setting
· Train and develop new staff, referring concerns to the DOC/ADOC/Department Managers.
· Provide support and needs for staff on best practices in resident care and resident-centered care.
· Promote continuous learning and professional growth among the care team
· Lead huddles, problem-solving and team meetings
· Cover for other roles during absences (i.e. ADOC, Care Navigator, Infection Control)
Compliance & Quality Assurance:
· Ensure adherence to licensing requirements
· Conduct audits and quality improvement reviews.
· Support leadership in policy implementation and workforce planning.
· Works in accordance with the organization's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act/Regulations.
WHAT YOU NEED TO HAVE
· Regulated Health Professional of Nova Scotia (for e.g. Registered Nurse, Social Worker, Occupational Therapist, Physiotherapist, Dietitian, or similar designation in good standing.)
· 3 years leadership/management experience
· Proven leadership experience and a commitment to continuous learning.
· Willingness to upgrade and maintain qualifications as required by evolving job demands.
· Ability to work harmoniously within a multidisciplinary team, lead and support the Neighborhood Team, and uphold the organization's values and philosophy.
· Adherence to professional competencies, including caring and respectful behavior, therapeutic relationships, strong clinical and assessment skills, and communication skills
· Self-directed, resilient to change, and capable of facilitating, resolving conflicts, and leading projects and programs. While maintaining excellent organizational, analytical, and time management skills.
· Reliability and availability to attend work.
· Well-organized, able to initiate workload independently, while collaborating closely with the Neighborhood Team, Director of Care, managers, and other departments.
· Commitment to promoting and supporting a positive work environment while maintaining strict confidentiality.
· Excellence in computer skills, including experience with Inter-Rai /Civica/Momentum
· Agreement to have the role revised and restructured based on operational requirements.
· Ability to manage conflicts effectively and build teams
· Commitment to employment equity, diversity, and inclusion in the workplace.
WHAT WE'D LOVE YOU TO HAVE
· Long Term Care experience
· Possession of valid CPR, and First Aid Certificates.
· Leadership courses (Team building Training / People Centered Training)
· Quality Systems methodology training and experience (i.e lean)
· Familiar working in a unionized environment
What we offer
· The Meadows is a proud member of the HANS Group Benefits Plan, including:
· Health & Dental Insurance
· Long-Term Disability (LTD)
· Enrollment in the Nova Scotia Health Employees' Pension Plan (NSHEPP)
· Free on-site parking
Be a vital part of a supportive, resident-centered care environment. Apply today and help us make a difference in the lives of others at The Meadows.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. All hires must sign an agreement to observe and comply with all policies and procedures of The Meadows.?
WHAT YOU NEED TO DO:
E-mail your resume and cover letter or submit in person to:
Receptionist
The Meadows/TVM
339 Pleasant Street
Yarmouth NS B5A 2K9
Fax (902) 742-1426
Email: [email protected]
Competition Number: 14-2025
Job Types: Full-time, Permanent
Benefits:
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift
Day shift
Monday to Friday
On call
Weekends as needed
Ability to commute/relocate:
Yarmouth, NS B5A 2K9: reliably commute or plan to relocate before starting work (preferred)
Experience:
Long Term Care: 2 years (required)
Work Location: In person
