Bilingual Receptionist/Administrative Assistant

Are you a compassionate and organized professional with a heart for community service? Do you thrive in a welcoming environment where connection and kindness are just as important as efficiency and organization? If so, we'd love to meet you!

The PEI Military Family Resource Centre (MFRC) is seeking a Bilingual Administrative Assistant/Receptionist to be the warm and friendly first point of contact for our community. This role is all about creating a welcoming atmosphere, supporting both staff and community members, and ensuring smooth daily operations at our Centre.

Why You'll Love This Role:

• People-first environment: You'll play a key role in fostering positive relationships with military families, volunteers, and staff.
• Meaningful work: Every interaction you have helps build a sense of belonging for those we serve.
• Supportive team: Work alongside a group of dedicated, mission-driven professionals who truly care about each other and the community.
• Opportunity to make an impact: Your ability to listen, empathize, and provide support will directly contribute to the well-being of others.

What You'll Do:

• Greet visitors, answer calls, and ensure everyone who walks through our doors feels heard and valued.
• Provide information about our programs and help new community members feel at home.
• Assist in coordinating programs, events, and volunteer efforts.
• Keep our office organized and running smoothly, from scheduling to maintaining supplies.
• Handle administrative tasks with care, including processing registrations, payments, and data entry.
• Support the team with day-to-day operations, ensuring that everyone has what they need to do their best work.

What You Bring to the Team:

• Exceptional emotional intelligence - you listen with empathy, communicate with warmth, and make people feel welcome.
• Bilingual in English and French - you're comfortable supporting community members in both official languages.
• A collaborative mindset - you enjoy working as part of a team and believe in lifting others up.
• Organizational skills - you can balance multiple responsibilities while keeping a positive attitude.
• Adaptability - you remain calm and professional, even in a fast-paced or changing environment.
• Experience in administration, customer service, or a non-profit setting is a plus.

Additional Requirements:

• Understanding of the military/veteran/RCMP lifestyle is a requirement.
• Ability to lift up to 30 lbs (e.g., setting up for events).
• Willingness to work occasional evenings or weekends as needed.
• Enhanced Reliability Security Screening required.

Why Work With Us?

At PEI MFRC, we are more than just a workplace - we are a community. We believe in supporting one another, creating a welcoming space for all, and making a difference in people's lives. If you are looking for a role where your kindness, organization, and passion for helping others will be valued and appreciated, we encourage you to apply!

Only candidates selected to move forward in the process will be contacted. Expected start date is April, 2025