Manager of Data Analytics & Implementation

New Brunswick Integrated Youth Services (NB-IYS)

Location: New Brunswick, Preferably On-site, Full-Time,Contract to Sept 30, 2026, with the possibility of renewal

About CMHA of NB

The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide, voluntary organization that that envisions a country where mental health is a universal human right. CMHA of NB work is guided by the mission of ensuring that all people in New Brunswick experience good mental health and well-being.

CMHA of NB is STEADFAST and has long fought to improve the state of mental health in New Brunswick, yet acknowledges that the work is ongoing and remains committed to this important task. CMHA of NB is INCLUSIVE and strives for all people in New Brunswick to see themselves represented and served by CMHA of NB. The organization values the voice of those who have experienced mental illness and recognize a diverse range of mental health approaches.

CMHA of NB is PROACTIVE, with leaders who value action over mere talk, and is committed to innovation and forward-thinking to continually address and improve mental health in New Brunswick. Furthermore, CMHA of NB is COMPASSIONATE, approaching its mission with empathy, care, love, and kindness.

CMHA of NB, being COLLABORATIVE, mobilizes and marshals resources, partners, and people to come together to realize necessary changes in our communities and in the mental health system in New Brunswick. CMHA of NB provides a wide range of services and supports to people who are experiencing mental illness, their families, friends, and the public. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.

Position Summary:

This role leads the development, implementation, and evaluation of Integrated Youth Services across New Brunswick. The responsibilities of this role include collaborating in strategic and operational planning, making sure services are aligned with determined priorities, and evaluating feedback from participants involved in the services, as well as ensuring best practices in services by developing training, standard, and knowledge products. Within the context of IYS model of care and in accordance with the mission, vision, values, and strategic directions of CMHA of NB, this role promotes a safe, respectful, and civil working environment for patients, residents, families, visitors, and staff.

Main Duties:

• Develop and implement strategic and operational plans for NB-IYS, incorporating youth and families' feedback and aligning these plans with policy direction and priorities of the provincial government and partners.
• Work with the provincial office to establish work plans and service project deliverables; track progress according to project/service plan, monitor, report on the status of project/service plan and major issues/obstacles encountered and make recommendations regarding project /service plan as needed.
• Develop knowledge products (e.g., templates, resources, guidelines and standards) and provide training regarding evidence-based standards and best practices for integrated youth services, to support fidelity to the service delivery model.
• Collaborate and build strong relationships with IYS sites to plan, develop, and support the implementation of systems and programs designed to monitor, evaluate, implement, and improve the quality of services provided
• Support the development of the service plan, ensuring it is well defined, operationally feasible, efficient, and effective for integrated youth services and delivery. Works collaboratively with IYS team members, community partners and contracted services to ensure that the requirements identified in the service plan are reflected in the development of the physical environment at each site and the operationalization of core service streams.
• Supervise local management teams related to onboarding, implementation of services, and ongoing iterations of service development towards fidelity and integration.
• Use an Implementation Science approach to service implementation, including evidence-based research in clinical practice to interpret policy, procedures and standards related to client care, and to identify best practices and support their implementation.
• Collaborate, develop, implement, and monitor the implementation of service frameworks and programs, and procedures to support implementation at IYS centres.
• Collaborate and participate in the development and implementation of an infrastructure for conducting research evaluation and an evaluation framework, including planning research activities, data analyses, interpretation, summarization, and knowledge sharing.
• Lead the process of updating and refining the Minimum Data Set and develop a data governance plan that addresses data management (including security and privacy), data
• standards, data collection practices, and data reporting consistent with internal and external requirements.
• Collaborate, develop, implement, and monitor performance and quality indicators for IYS centres and the central office, as well as develop and implement initiatives to address any
• identified quality assurance issues, including overseeing improvement of data quality at IYS centres.
• Collaborate, develop, and implement a knowledge translation strategy to translate research and evaluation data into knowledge and practice with IYS centres staff and policy makers.
• Collaborate with other research partners and represent IYS NB in meetings related to research, evaluation and data governance
• Collaborate with key partners at community and governmental levels, including lead agencies, community sector representatives, regional health authorities, and public services organizations, to support clinical pathway development, data evaluation, and strategic implementation plans at IYS sites.
• Support the IYS central office and local sites regarding financial oversight and budget related to research and implementation activities.
• Perform other related tasks, as assigned.

Qualifications:

• Preference will be given to candidates with a PhD or master's degree in health/social science discipline with strong research skills, and three or more years of recent leadership in program implementation and managing evaluation, as well as research activities in a health care or community setting and working with youth and young adults with mental health issues and/or substance use. A combination of related work experience, education, and training will be considered.
• A valid Work Permit is mandatory for temporary residents.
• Residency in New Brunswick (NB) or willingness to relocate is mandatory.
• Proficiency in both English and French languages is an asset
• A new Criminal Record and Vulnerable Sector Check is mandatory.

Core Competencies:

• Leadership
• Problem-solving
• Communication
• Rapport/Relationship Building
• Teambuilding
• Critical Thinking
• Attention to Detail
• Flexibility & Adaptability
• Time Management & Priority Setting
• Project Management
• Self-Awareness & Confidence
• Initiative & Commitment
• Continuous Learning & Development
• Ethics and Integrity

Knowledge, Abilities & Skills:

• Knowledge of the formal NB mental health system, community organizations, and resources, including CMHA of NB programs.
• Demonstrated comprehensive knowledge of healthcare systems and relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements.
• Demonstrated knowledge of youth and family development, risk and protective factors for health development, mental health and substance use concerns and evidence-based best practices for the treatment of various disorders.
• Comprehensive knowledge of Implementation Science and Practice frameworks, and project management principles and methodologies.
• Demonstrated knowledge of health research methodologies and principles, outcome measurement tools and psychometrics, evaluation process and performance monitoring frameworks, and data analyses.
• Demonstrated knowledge in the completion of literature reviews for best practices and in the development and implementation of evidence based clinical care pathways.
• Ability to work with large data sets and generate reports and materials that communicate findings to various audiences in an effective written, visual, and spoken manner.
• Effective interpersonal and communication skills to function within a complex interdisciplinary environment involving healthcare professionals.
• Demonstrated ability to facilitate and promote collaboration and change management, and work both independently and within a team environment.
• Demonstrated ability in leading and participating in consultations with internal and external stakeholders/partners
• Ability to utilize initiative, vision, independent thinking and creative problem-solving to implement service plans, coordinate programs, and realize program completion.
• Functional knowledge of word-processing, spreadsheet, presentation, project management and database applications.
• Demonstrated ability in developing, managing and conducting evaluations at organizational, community and systems level.
• Demonstrated ability to identify learning needs, teach, coach and provide clinical information and guidance.
• Ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Professional, compassionate, and non-judgmental approach to communication.
• Empathy towards individuals with diverse backgrounds and lived experiences.
• Highly motivated and passionate about mental health and anti-oppressive work.
• Openness to innovation.
• Strong organizational skills and conscientiousness, loyalty, self-discipline, and commitment to organizational goals, policies, and rules.
• Agreeableness, a collaborative mindset, and genuine concern for the well-being of others.
• A calm, non-reactive nature, and a relaxed, steady, and responsible approach to situations, events, and people.
• Passion, personal alignment, and commitment to the mission, vision, and values of CMHA of NB.
• Demonstrated competence in understanding cultural diversity and works effectively with individuals with various cultural backgrounds.
• Ability to effectively manage budget and staff resources.

Working Conditions:

• The workweek is 37.5 hours.
• Flexible work schedules may be required to meet operational requirements.
• Travel within the province and the service region is required.
• Work in various settings or in partnership with other health agencies is expected
• This position will report directly to the Director, New Brunswick - Integrated Youth Services

How To Apply:

• Please submit your resume and cover letter in one PDF file to [email protected].
• CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons, and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act

We thank all those who apply; however, only those selected for further consideration will be contacted.