Primary Care Transformation Specialist

Primary Care Transformation Specialist

New Brunswick Medical Society Full-time Position
$69,833 - $94,480

Position Overview

Family Medicine New Brunswick, a program of the New Brunswick Medical Society, is seeking full-time Primary Care Transformation Specialist, to fulfil a two-year contract, with the potential to be extended into the future.

Every New Brunswicker should have access to a family physician - even after hours. That's why we've developed a new way of delivering family medicine in New Brunswick. Family Medicine New Brunswick (FMNB) brings the best of what's working well across the country and around the world to New Brunswick, and tailors it to reflect our unique needs. FMNB was developed by the NBMS in consultation with physicians, patients, and other health-care professionals. The new approach is leading to improved patient access to care and enhanced chronic disease prevention - the most significant cost driver in health care today. The success of FMNB has the potential to strengthen the entire health-care system.

Reporting to the Manager of Primary Care Transformation, the Primary Care Transformation Specialist is responsible for recruiting doctors into the FMNB program and family medicine clinics, as well as supporting doctors in the implementation of collaborative practice teams. The individual will receive significant training and will also help integrate.

The Primary Care Transformation Specialist has a solid background in change and project management, experience in workflow analysis and process improvement and knowledge of the Primary Care environment.

Our commitment to equity, diversity and inclusion

The New Brunswick Medical Society is committed to developing and supporting a more diverse, inclusive and equitable environment for both physicians and staff. We encourage applicants from equity-deserving populations to self-identify in their application, as we will give preference to these applicants. If you have questions about how the New Brunswick Medical Society can ensure a safe place of employment for you, or how the hiring process can accommodate your needs, we invite you to reach out to the contact person listed in this ad.

Duties and Responsibilities

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

• foster strong relationships and trust with physicians throughout New Brunswick by consistently delivering exceptional customer service and support
• develop and nurture strong relationships with external partners within the three medical schools, two Regional Health Authorities and the Department of Health
• work with family doctors and their team to integrate into the FMNB Program, by providing information sessions and the necessary training
• work with the Recruitment teams during the onboarding process to ensure a seamless transition for physicians
• provide hands-on assistance and training as physicians and their staff learn new methods of handling patient inquiries, booking appointments, communicating with other doctors, and more
• work with family doctors and their staff to implement changes in their workflow with the goal of improving their efficiency and use of their selected EMR
• support improved practice efficiency for the clinic
• help to build and foster a team approach to family medicine
• provide support to the analytics component of the FMNB Program
• serve as a liaison between physicians, the NBMS Practice Support Team, and external organizations such as EMR vendors to ensure seamless communication and collaboration

The above job duties are only the basic and prime duties of the job. Related and allied duties will be assigned from time to time as may become necessary to the efficient operation of the NBMS.

Position Location and Hours of Work

The ideal candidate will be located in New Brunswick with the ability to work in a home-based office, should the candidate live outside the Fredericton area. Work outside the normal business hours of 8:30 a.m. - 4:30 p.m. to accommodate client needs will be required from time to time. After-work commitments are usually predictable and planned well in advance.

Flexible to travel within the province of New Brunswick and maintain a valid driver's license.

Qualifications

Education:

Bachelor's degree from an accredited university in health, social sciences, business, engineering or other related studies. Education and experience may be substituted for one another.

Experience:

• minimum of three to five years of full-time professional experience with demonstrated aptitude in change and project management

Knowledge, skills and abilities:

• superior writing, analytical and verbal communication as well as large group presentation skills.
• strong proficiency in both official languages
• knowledge of how an EMR system functions
• experience in workflow analysis and process improvement
• skilled in Microsoft Office
• ability to travel within New Brunswick
• proven success in developing and maintaining working relationships with organizations such as federal, provincial or territorial governments and non-governmental organizations
• proven project management skills to plan, establish priorities, anticipate issues and implement recommendations across functional teams and work groups
• effectively prioritize your work to manage multiple projects and issues
• ability to work independently and as a member of a team and have demonstrated adaptability and flexibility, especially under tight deadlines
• ability to facilitate meetings
• self-starter with a positive attitude
• knowledge of the healthcare sector in New Brunswick and Canada considered an asset
• valid driver's license

What can the New Brunswick Medical Society offer you?  

• a comprehensive benefits package which includes paid vacation, health and dental plan, life insurance, long-term disability plan, and a defined benefit pension plan
• a positive and inclusive work culture 
• career growth and development and continuous learning opportunities 
• interesting, stimulating work with a professional membership
• meaningful involvement in shaping NB's health care system

How to apply? 

• candidates are required to demonstrate on their resume how, when and where they have acquired the qualifications and skills required for this position
• please send a cover letter and resume in chronological order to Sandra Hunter, Manager of Finance & Operations, by January 2nd, 2025 at 4pm.
• only those selected for an interview will be contacted.