IT Systems Analyst

Port Hawkesbury Paper LP

IT Systems Analyst

Port Hawkesbury Paper is currently seeking an individual for the position of IT Systems Analyst with advanced SQL DBA experience and strong integration skills. Reporting to the IT Manager, this role involves supporting various IT systems critical to our 24/7 manufacturing environment, ensuring operational continuity.

The ideal candidate will have a Bachelor's Degree in Computer Science, Information Systems, or a related field, along with proven experience as a Systems Analyst.

Responsibilities:

• Maintaining database security, backup and recovery procedures.
• Develop and execute SQL scripts for data extraction, transformation, and reporting.
• Monitor database performance and troubleshoot issues, ensuring minimal downtime in a 24/7 environment.
• Develop and manage Microsoft PowerBI dashboards and PowerApps applications for data visualization and workflow automation.
• Integrate IT Systems using Microsoft Integration Services, providing seamless data flow and reporting.
• Collaborate with departments to assess and deploy systems that streamline processes
• Provide front-line support for employees and escalate complex issues when necessary.
• Actively participate in cybersecurity initiatives to protect our systems and users from threats.
• Provide basic desktop/laptop technical support as needed, assisting with software installations, troubleshooting hardware, and other support tasks.
• Respond to critical incidents to ensure continuous production and minimize downtime
• Participate in a rotating on-call schedule every 4 weeks to provide basic troubleshooting for various IT systems, including server, network, and application-level issues.

Skill/Competency Requirements:

• Proficiency in Microsoft PowerBI, PowerApps, and integration tools like Microsoft Integration Services.
• Basic troubleshooting skills across IT systems (servers, networks, applications).
• Knowledge of cybersecurity principles and a strong commitment to enforcing them in a 24/7 operation.
• Technical support experience in a desktop/laptop environment is a plus.
• Strong communication skills, with a focus on teamwork and collaboration.
• Ability to work in a fast-paced manufacturing environment and be part of plant systems improvements.

Qualified applicants should email their resume and cover letter to [email protected]. All applications must be received no later than November 7, 2024. We thank all applicants for their interest; however, only those considered for an interview will be contacted. Selected applicants will proceed through an assessment and interview process.

Port Hawkesbury Paper is a forward-looking natural resources company committed to operating at the highest safety standard while caring for the environment and empowering our people to deliver top-quality products & customer service. We see integrity at the core of every relationship and a key principle as we strive for excellence in all we do in an everchanging world. As a relatively small non-hierarchical organization, we deliver big results with no red tape. We are a leader in Thermal Mechanical Pulp and Supercalendered paper production in North America. Port Hawkesbury Paper's approach to business and environmental sustainability creates an economic cornerstone for Eastern Nova Scotia.

At Port Hawkesbury Paper, diversity means understanding, recognizing, and valuing the differences that make each person unique. We see inclusion as an essential part of our productivity, creativity, innovation, and competitive advantage. We strive for a fair and equitable recruitment process, where hiring decisions are based on the qualifications and experience of each applicant.

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