Now recruiting for a start date of April 19, 2010!

Our Customer Service Agents set the stage for guest experiences of a lifetime. Every day brings new challenges, new experiences and a chance to work with the best in the industry. Our guests recognize and appreciate the personal level of service they receive when making reservations with the Global Reservation Centre. Our Customer Service Agents provide service that is second to none. Choosing to be a Customer Service Agent at the Global Reservation Centre is choosing to offer the talent, dedication and commitment it takes to make each reservation experience unique for our guests.

Responsibilities:

Reporting to the Team Leader, Reservation Sales, the Customer Service Agent is responsible for the following;

• Serving as the primary contact between our guests and our luxury properties
• Providing product expertise in a professional, friendly and informative manner
• Enriching our guests experiences while maximizing the company's profitability
• Booking reservations for our unique collection of world-class resorts and city center hotels

Qualifications:

• Exemplary customer service skills with the ability to surpass targets and goals
• Dedication and commitment to being the best
• Excellent keyboarding skills and a talent for multi tasking
• Strong written and verbal business skills including math, spelling and grammar
• Professional demeanor with the ability to provide personal and sincere service
• Flexible and committed to working in a 24/7 environment  (our schedules are varied and we offer variety of shift options)

To submit your resume visit www.fairmontcareers.com and choose the Global Reservation Centre in the Job Search engine.