Innovation, Growth, Teamwork… Experience it with a career at Barrett Xplore

Headquartered in Woodstock, New Brunswick, Barrett Xplore Inc. operates Xplornet Internet Services, Canada’s largest rural broadband provider, with customers and dealers in every province and territory. Barrett Xplore Inc. aims to bridge the urban/rural digital divide by ensuring that every Canadian, regardless of where they live, has access to broadband, thereby enabling them to compete effectively in the global economy and gain access essential government and educational services. Barrett Xplore Inc. employs over 400 people across Canada and maintains Customer Contact Centre’s in Woodstock, NB and Fredericton, NB. www.xplornet.com 

Technical Support Representative
Positions Available in Fredericton & Woodstock

• $2.00/hour Bilingual (French/English) Premium
• Competitive Compensation Package
• Bonus Incentive Opportunities up to $2,000 annually
• Excellent company benefits including health and dental
• Matched participation in a group RRSP

We are looking for team players with well developed interpersonal and customer service skills, strong time management and organizational skills, the ability to analyze and solve problems, great attention to detail, the ability to prioritize and juggle multiple duties, and adapt and function proficiently in a fast paced work environment.

Our team members provide advanced hardware and software support to our clients which include application installation, Level 2 troubleshooting, documenting and prioritizing trouble tickets and technical issues. Ideally you possess a post secondary education (or an equivalent combination of training and experience) with a minimum of 2 years working in a help desk environment or in a computer/technical support role which involved resolution of escalated technical issues related to computer functionality, connectivity, software and hardware. You have strong computer skills with demonstrated hands on work experience, and a solid working knowledge of the Microsoft OS platform.

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted. If you are looking for a challenging and rewarding opportunity as part of a dynamic corporate culture, please forward your resume and cover letter to:

Email: careers@barrettxplore.com
Fax: 1-866-881-9391

Please indicate “Technical Support Representative – Fredericton or Woodstock-CB” in the subject line when applying.

Nice and easy to do business with…